Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karmal Sims

Marietta,GA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Hibbett Sporting Goods. Skilled in customer service and organization, adept at improving efficiency and team collaboration. Successfully increased satisfaction through meticulous attention to detail and exemplary customer assistance, without relying on numerical quantification. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Leasing Agent

Que Kitchens
10.2024 - Current
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.

Store Associate

Hibbett Sporting Goods
06.2024 - 08.2024
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Delivery Driver

Chic Fil a
03.2024 - 05.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • We have improved customer satisfaction by ensuring timely and accurate product deliveries.
  • Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.

Party Host

Rigby's Entertainment Complex
06.2022 - 05.2023
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Planned parties according to customer specifications.

Education

Kennesaw State University
Marietta, GA
08.2024 - 05.2027

High School Diploma -

Houston County Highschool
Warner Robins, GA
05.2023

Skills

Customer Service

Customer Assistance

Cash Handling Accuracy

Attention to Detail Focus

Timeline

Leasing Agent

Que Kitchens
10.2024 - Current

Kennesaw State University
08.2024 - 05.2027

Store Associate

Hibbett Sporting Goods
06.2024 - 08.2024

Delivery Driver

Chic Fil a
03.2024 - 05.2024

Party Host

Rigby's Entertainment Complex
06.2022 - 05.2023

High School Diploma -

Houston County Highschool

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Karmal Sims