Jeannette Diaz
Fort Worth,TX
Summary
Certified Medical Assistant with a proven track record at JPS Health Network, enhancing patient outcomes through expert patient education and efficient medical office administration. Skilled in Electronic Health Records and bilingual communication, excel in streamlining patient flow and maintaining strict HIPAA compliance,significantly contributing to a compassionate and efficient healthcare environment. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
JPS Health Network
09.2012 - Current
- Teach patients about medications, procedures, and care plan instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
CMA
Ohana Home Health
02.2010 - 09.2012
- Obtained client medical history, medication information, symptoms, and allergies.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Associate of Arts - Nursing
Tarrant County College District
Fort Worth, TX04.2026
Skills
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Medical office administration
- Data Entry
- Procedure Assistance
- Direct Patient Care
- Medical terminology in Spanish/English
- OB/GYN procedures
- CPR
- Fluent in Spanish/English
- Clinical Documentation
- Maintaining confidentiality
- Appointment Setting
Languages
Spanish
Full Professional
English
Full Professional
Certification
Certificate For Medical Interpreter
CPR Certified
Timeline
Certified Medical Assistant
JPS Health Network
09.2012 - Current
CMA
Ohana Home Health
02.2010 - 09.2012
Associate of Arts - Nursing
Tarrant County College District
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