Jeannette Dunham
Angleton,TX
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
28
28
years of professional experience
Work History
Stay-at-Home Parent
Self-employed
01.2018 - Current
- Manage household activities, including grocery shopping, meal planning, and cleaning
- Manage household budget and expenses for family
- Provide primary care for two children, including transportation to extracurricular activities and medical and dental appointments
- Coordinate and manage schedules
- Plan activities and learning opportunities for children at various developmental stages
- Ability to solve problems in a demanding and dynamic environment
Supplemental Instruction Leader
Brazosport College
Lake Jackson, TX
01.2017 - 12.2017
- Prepared weekly lesson plans and activities to facilitate the students’ learning process
- Motivated students to work in groups and individually to develop their critical thinking skills
- Guided students in preparation for quizzes and exams
Store Manager in Training (STIM)
CVS/Pharmacy Caremark
Lake Jackson, TX
01.2016 - 01.2017
- Supported store manager in leadership and strategic operations of the store
- Assisted in building customer loyalty using excellent customer service skills and contributed to operational success
- Maintained an engaged and productive store team through strong leadership
- Demonstrated initiative and leading by example
Shift Supervisor
CVS/Pharmacy Caremark
Lake Jackson, TX
01.2013 - 01.2016
- Supervise employees by establishing priorities, assigning tasks and following up on all activities
- Promote a positive shopping experience for CVS customers
- Assist customers with questions, problems and complaints
- Assist customers in pharmacy while maintaining customer/patient confidentiality according to HIPAA and company standards
- Verify cash registers and petty cash fund nightly
- Prepare nightly checks and cash deposits
Supplemental Instruction Leader
The University of Texas-Pan American: Learning Assistance Center
Edinburg, TX
08.2011 - 12.2012
- Prepared weekly lesson plans and activities to facilitate the students’ learning process
- Motivated students to work in groups and individually to develop their critical thinking skills
- Guided students in preparation for writing papers and studying for tests
Bartender
Harlon’s BBQ
Austin, TX
02.2004 - 12.2008
- Maintained a clean and organized workspace, including the bar, BBQ area and surrounding spaces
- Provided exceptional customer service, responded to inquiries and resolved any issues that arose
- Assessed customers’ needs and preferences and made recommendations
- Prepared and served drinks according to recipes and standards
- Worked effectively as part of a team
- Checked identification to ensure customers were the legal age to purchase alcohol
Bartender
Katz’s Deli
Austin, TX
06.2002 - 02.2004
- Prepared and served alcoholic and non-alcoholic drinks consistent with company standards
- Accepted guest’s payments, processed credit cash and card charges
- Washed and sterilized glassware
- Prepared garnishes for drinks and replenished snacks and appetizers for bar patrons
- Cleaned and reset tables in the bar area
- Maintained cleanliness in all areas of the bar
- Restocked and replenished bar inventory and supplies
Team Leader
Schlotzsky’s
Lake Jackson, TX
05.1999 - 06.2002
- Ensured all areas of the restaurant were maintained to standards
- Maintained a positive working relationship and treated all employees with respect while providing them with direction and feedback
- Ensured cash handling procedures were properly followed
- Ensured safety and security standards were always maintained
- Ensured food safety standards were always maintained
Team Member
Schlotzsky’s
Lake Jackson, TX
05.1997 - 05.1999
- Followed established cash handling responsibilities
- Reported to work timely for each scheduled shift
- Adhered to company policies and procedures
- Became proficient at all stations
- Ensured an exceptional experience for each guest
Education
Bachelor of Arts - Philosophy
The University of Texas-Pan American
Edinburg, TX05.2012
Bachelor of Arts - Psychology
The University of Texas-Pan American
Edinburg, TX05.2012
Skills
- Excellent communication
- Planning
- Relationship building
- Dependable and responsible
- Organizational skills
- Calm under pressure
- Decision-making
- Teamwork and collaboration
- Conflict resolution
- Critical thinking
- Curriculum development
- Student motivation
- Learning strategies
- Student records management
- Engaging personality
- Staff management
- Sales expertise
- Time management
- Staff training and development
Volunteer Experience
Gulf Coast CASA, Child Advocate Volunteer, 11/23- Present
- Advocate for the safety, stability, and well-being of children, and ensure that their needs are addressed.
- Provide a consistent and supportive adult presence in children’s lives.
- Attend court hearings, with the support of an Advocate Supervisor, and provides recommendations to the judge regarding the child's best interests.
- Advocate for the child’s best interests in the community by interfacing with mental health, educational and other community systems to assure that the child’s needs in these areas are met.
- Participate in all scheduled case conferences with supervisory staff.
- Participate in a minimum of 12 hours of continuing education per calendar year.
- Maintain complete records about the case, including appointments, interviews and information gathered about the children.
- Submit monthly reports to Supervisor.
UTPA Child Development Center, Child Care Volunteer, 08/10- 12/12,
- Provided additional help for staff in all areas of the child development center., Monitored the safety of the children., Encouraged children to express themselves through age-appropriate projects.
Mujeres Unidas, Volunteer, 05/09- 12/09,
- Organized and updated donation records in Excel spreadsheets.
Ten Thousand Villages, Volunteer Cashier, Austin, TX, 01/09- 05/09,
- Managed cash, credit, and check transactions in a timely and efficient manner.
- Maintained knowledge of products to ensure customer service by answering questions about products and the organization.
- Assisted with shelving and rearrangement of inventory to improve aesthetics and marketing of various products.
Awards
- Graduated Summa Cum Laude, 05/12
- The Honors Society of Phi Kappa Phi, 05/11-05/14
- The Honors Society of Psi Chi, 08/10-05/12
- Dean’s List, 08/10-05/12
Timeline
Stay-at-Home Parent
Self-employed
01.2018 - Current
Supplemental Instruction Leader
Brazosport College
01.2017 - 12.2017
Store Manager in Training (STIM)
CVS/Pharmacy Caremark
01.2016 - 01.2017
Shift Supervisor
CVS/Pharmacy Caremark
01.2013 - 01.2016
Supplemental Instruction Leader
The University of Texas-Pan American: Learning Assistance Center
08.2011 - 12.2012
Bartender
Harlon’s BBQ
02.2004 - 12.2008
Bartender
Katz’s Deli
06.2002 - 02.2004
Team Leader
Schlotzsky’s
05.1999 - 06.2002
Team Member
Schlotzsky’s
05.1997 - 05.1999
Bachelor of Arts - Philosophy
The University of Texas-Pan American
Bachelor of Arts - Psychology
The University of Texas-Pan American
Similar Profiles
Sonalika SinghSonalika Singh
Spiritual Consultant at Self-EmployedSpiritual Consultant at Self-Employed
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Samantha EsquivelSamantha Esquivel
Safety Representative at Traylor IndustrialSafety Representative at Traylor Industrial