Jeannette Hernandez
Tehachapi,CA
Summary
Organized and efficient Intake Clerk known for high productivity levels and ability to complete tasks swiftly. Skilled in data entry, record keeping, and customer service, ensuring smooth operation of intake processes. Excel at time management, communication, and problem-solving, contributing to team success and exceptional client interactions.
Overview
15
15
years of professional experience
Work History
Intake Clerk
WIC (community action partnership of kern)
Tehachapi, California
02.2014 - 02.2020
- Received and processed incoming client referrals for intake assessment.
- Conducted initial screenings to determine eligibility for services.
- Updated and maintained accurate records of client information in database.
- Scheduled appointments with clients, managed calendars and confirmed attendance.
- Collected pertinent data from clients regarding their medical history and current condition.
- Maintained confidentiality of client information according to HIPAA guidelines.
- Answered inquiries from clients regarding available services, program requirements, and other related topics.
Restaurant Hostess
Domingos Restaurant
Tehachapi, CA
03.2005 - 03.2013
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Balanced cash register at end of shift according to established procedures.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Filing systems
- Data Verification
- Multitasking proficiency
- Appointment Scheduling
- Document Scanning
- Multi-line phone operations
- Charting and clinical documentation
- Confidentiality
- Maintaining Client Records
- Customer Service
- Organizational abilities
Timeline
Intake Clerk
WIC (community action partnership of kern)
02.2014 - 02.2020
Restaurant Hostess
Domingos Restaurant
03.2005 - 03.2013
High School Diploma -
Penn Foster Career School