Jeannette Osorio Gumbs
Methuen,MA
Summary
Dedicated Resident Manager skilled at overseeing successful residential operations at facility. Manages staff with firm and fair hand to keep all team members focused on safely supporting residents' needs. Successful at handling administrative, building maintenance, and emergency response requirements with calm, level-headed approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Skills Instructor
Fidelity House Services / Waystone Services
South Lawrence, MA
02.2012 - Current
- Collaborated with other professionals to provide comprehensive services for clients.
- Attended conferences related to best practices in instruction, training, teaching.
- Assisted in developing and implementing individualized training plans for clients according to their abilities, needs, and goals.
- Demonstrated patience while working with individuals who have disabilities or special needs.
- Encouraged positive behavior through rewards systems and positive reinforcement techniques.
Assistant Resident Manager
Seven Hills Foundation
Methuen, MA
09.2019 - 07.2024
- Performed administrative tasks such as scheduling appointments, preparing documents, answering phones, and filing paperwork.
- Coordinated adequate coverage for resident needs with
- organized staff schedules and assignments.
- Assistant with adls , prepare food . Do and reports any incidents report documentations.
- Administered Medications by Certified MAP training by the State.
- Demonstrated patience while working with individuals who have disabilities or special needs.
Education
MAP
Under Massachusetts Department of Public Health .
Hogan Regional Centers 04-2013
High School Diploma -
Luchetty
Puerto Rico09-1985
Some College (No Degree) - Certificate CNA
Notre Dame Education Center
Lawrence, MASkills
- Resident assistance
- Client Transportation
- Policy Enforcement
- Maintenance knowledge
- Strong leadership
- Medication Management
Certification
Certificate of Nursing Assistance. Since 2011
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Assistant Resident Manager
Seven Hills Foundation
09.2019 - 07.2024
Skills Instructor
Fidelity House Services / Waystone Services
02.2012 - Current
MAP
Under Massachusetts Department of Public Health .
High School Diploma -
Luchetty
Some College (No Degree) - Certificate CNA
Notre Dame Education Center
Certificate of Nursing Assistance. Since 2011
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