Jeannette Peach
Frankfort,KY
Summary
To obtain a position where I can take on new challenges and develop new skills
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
27
27
years of professional experience
Work History
Tax Preparer
Jackson Hewitt
12.2024 - 04.2025
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Front Desk Associate
Hampton Inn By Hilton
07.2019 - 10.2021
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
Factory laborer
Montaplast of North America
08.2015 - 03.2017
- Assembly and packaging of product
- Record Keeping
Customer Svc Rep
Xerox/Sprint Customer Service
09.2014 - 08.2015
- Troubleshooting customer issues with orders, bills, and devices
- Taking payments over phone
Factory Packer
Adecco Staffing/Ebay
11.2013 - 12.2013
- Sort products for shipping orders
- Process damaged items for return
Replenishment Associate
Michael’s Arts and Crafts
12.2012 - 09.2013
- Unload merchandise from truck/replenish shelves
- Check pricing and sales information
- Assist customers with merchandise questions
Customer Svc/Field Tech Assistant
High Power Technical Svcs
04.2011 - 02.2012
- Confirm appointments for customers and assist technician during install or service or their Dish system
- Educate customers on the operation and use of their new Dish system
Recreation Coordinator
Stone Brook Assisted Living/Memory Care Unit
01.2011 - 03.2011
- Assist Nursing assistants and techs when needed
- Keep patients active with recreational activities
Hospital Registrar
Frankfort Regional Medical Center
09.2005 - 04.2007
- Register demographical and payment information for patients
- Pre-register patients for ER, Clinical testing, Labor and Delivery
- Collect co-pays and payments from patients for hospital services rendered
- Inspect products for defects
Factory Worker
Adecco Temporary Staffing/Topy Corp.
07.2003 - 09.2005
- Inspect products for defects
- Use sander or other tool for product assembly or quality
Factory Worker
Topy America
07.2002 - 05.2004
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Unloaded and loaded items from conveyors, machines, and conveyances.
Data Entry/Customer Service
Cardinal Office Systems
09.2000 - 07.2002
- Processed fax, internet, and telephone orders while accurately recording payment information.
- Resolved customer inquiries regarding order issues through proactive communication.
- Contacted manufacturers to verify stock availability for customer requests.
Data Entry/Receptionist/assistant
Fantasy World
06.1999 - 09.1999
- Take telephone orders and assist in packaging inventory
- Sales, Filing, Billing and processing of credit card payments
Secretary
Olsten Staffing/State of KY
02.1999 - 06.1999
- Answering phones
- Distributing mail/Filing
Clerical Assistant
Remedy Staffing/Bluegrass Family Health
01.1999 - 02.1999
- Answer 18 line switchboard
- Outgoing mail and other clerical duties as needed
Data Entry Operator
Olsten Staffing/State of Kentucky
01.1998 - 12.1998
- Entered information for various certificates, Birth, Death, etc
Education
High School Diploma -
Anderson County High School
06.1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Attention to detail
- Time management
Timeline
Tax Preparer
Jackson Hewitt
12.2024 - 04.2025
Front Desk Associate
Hampton Inn By Hilton
07.2019 - 10.2021
Factory laborer
Montaplast of North America
08.2015 - 03.2017
Customer Svc Rep
Xerox/Sprint Customer Service
09.2014 - 08.2015
Factory Packer
Adecco Staffing/Ebay
11.2013 - 12.2013
Replenishment Associate
Michael’s Arts and Crafts
12.2012 - 09.2013
Customer Svc/Field Tech Assistant
High Power Technical Svcs
04.2011 - 02.2012
Recreation Coordinator
Stone Brook Assisted Living/Memory Care Unit
01.2011 - 03.2011
Hospital Registrar
Frankfort Regional Medical Center
09.2005 - 04.2007
Factory Worker
Adecco Temporary Staffing/Topy Corp.
07.2003 - 09.2005
Factory Worker
Topy America
07.2002 - 05.2004
Data Entry/Customer Service
Cardinal Office Systems
09.2000 - 07.2002
Data Entry/Receptionist/assistant
Fantasy World
06.1999 - 09.1999
Secretary
Olsten Staffing/State of KY
02.1999 - 06.1999
Clerical Assistant
Remedy Staffing/Bluegrass Family Health
01.1999 - 02.1999
Data Entry Operator
Olsten Staffing/State of Kentucky
01.1998 - 12.1998
High School Diploma -
Anderson County High School
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