Professional Summary
Overview
Work History
Education
Skills
Certification
Level 1 Medicine Aide
Timeline

Jeannette Shockey

Youth Crisis Center Burrell Health
Ozark,MO
1
Certification
1
year of professional experience

Dedicated Behavioral Health Specialist with expertise in crisis intervention, client coping strategies, and individualized care plans. Proven ability to collaborate with multidisciplinary teams to enhance client outcomes.

Work History

Behavioral Health Specialist

1 Year 1 Month
Youth Crisis Center Burrell Health | 06.2025 - Current
  • Assisted clients in developing coping strategies.
  • Conducted assessments to identify behavioral health needs and create individualized care plans.
  • Collaborated with multidisciplinary teams to ensure coordinated care for youth in crisis.
  • De-escalation
  • Admission
  • Urine drug screening
  • Ensuring youth in crisis' needs are met

Behavioral Health Specialist

1 Year 1 Month
Milano Burrell Health | 05.2025 - 06.2026
  • Assisted clients in developing coping strategies.
  • Teach coping skills
  • Teaching life skills
  • Leading group activities with youth
  • Monitored client progress and documented changes in behavior and mental health status.
  • Provided crisis intervention services, de-escalating situations to enhance safety and stability.
  • Passed client prescription and OTC medication
  • Used Avatar to document patient information, progress notes, and treatment plans.
  • Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
  • Created progress reports, assessments and charting within required timeframes.
  • Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
  • Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.
  • Served as a mentor for new behavioral health specialists, sharing knowledge and expertise to support their professional growth.
  • Participated in ongoing professional development opportunities to stay current with industry best practices and enhance clinical skills.
  • Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Observed and monitored client behavior and responses to treatment.
  • Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.

Education

Associate of Applied Science - Behavioral Sciences

Ozark Technical College | Branson | 05-2027
  • Dean's List Summer 2026
  • Burrell Health Scholarship Recipient
  • 3.5 GPA

Skills

Behavioral treatment services
Client coping mechanisms
Professional ethics
Medication management
Crisis intervention
Behavioral health
Behavior modification
Crisis evaluation and intervention
Trauma-informed care
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Excellent communication
Organizational skills
Active listening
Clinical documentation

Certification

  • RBT - Registered Behavior Specialist (July 2026)
  • Certified L1MA, Burrell Health - May 2025 to present
  • CPR/AED certified
  • Family Support Certification to be completed on 7/29/2026

Level 1 Medicine Aide

While working at the Youth Psychiatric Residential Facility in Nixa, MO, I was responsible for the timely and accurate administrating of scheduled medications, including both prescription and over-the-counter items.  I adhered to all safety protocols and verified medication ingestion to prevent any diversion or "cheeked medication."  I ensured the medication given was correctly documented into the MAR as required by law.

Timeline

Behavioral Health Specialist

Youth Crisis Center Burrell Health
06.2025 - CurrentRead More

Behavioral Health Specialist

Milano Burrell Health
05.2025 - 06.2026Read More

Ozark Technical College

Associate of Applied Science from Behavioral Sciences
Read More
Jeannette Shockey