Brittany McGlone
Greenfield ,OH
Summary
Dedicated Behavioral Health Specialist with a focus on crisis intervention, client advocacy, and progress monitoring. Proven ability to collaborate with multidisciplinary teams to enhance mental health service delivery.
Overview
14
14
years of professional experience
Work History
Behavioral Health Specialist
Lighthouse Youth & Family Services
Bainbridge , OH
08.2024 - Current
- Provided crisis intervention services to youth and families in need.
- Collaborated with multidisciplinary teams to enhance service delivery and support.
- Educated clients and families on mental health resources and coping strategies.
- Monitored client progress and adjusted treatment plans as needed.
- Advocated for clients' needs within community resources and support systems.
- Assisted clients in developing coping skills to manage stress, anxiety, depression, and other mental health issues.
- Assessed patient needs and recommended appropriate courses of treatment.
- Monitored client progress through regular assessments and documented changes in behavior or symptoms.
- Participated in team meetings to discuss cases and review clinical decisions.
- Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
Correctional Officer
RCI
Chilicothe , OH
01.2022 - 08.2024
- Monitored inmate activities to ensure safety and compliance with facility rules.
- Conducted regular security checks throughout the correctional facility.
- Responded swiftly to incidents, employing de-escalation techniques when necessary.
- Maintained accurate logs of daily activities and inmate behavior reports.
- Assisted in the transportation of inmates for court appearances and medical appointments.
- Collaborated with staff to create a secure environment for rehabilitation programs.
- Enforced disciplinary procedures as per institutional policies and regulations.
- Trained new officers on safety protocols and emergency response procedures.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Manager
Carmel Market
Greenfield, Ohio
01.2022 - 01.2024
- Supervised daily operations to ensure smooth restaurant functioning.
- Trained and mentored staff on customer service and food safety standards.
- Managed inventory levels and ordered supplies as needed for efficient service.
- Enforced health and safety protocols to maintain a clean work environment.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Implemented operational improvements to streamline workflows and reduce wait times.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
Groundskeeper
Collett's Tree Services
Hillsboro , OH
03.2014 - 06.2020
- Stacked firewood efficiently for customer orders and delivery schedules.
- Operated wood cutting equipment to prepare materials for stacking processes.
- Worked collaboratively with team members to meet daily production goals.
- Inspected wood quality to ensure compliance with company standards and customer expectations.
- Implemented best practices for safe handling and moving of heavy wood bundles.
- Stacked boards according to size, type, grade, color, and other specifications.
- Followed proper safety procedures while operating machinery and tools related to wood stacking activities.
- Cared for artificial turf fields, periodically removing turf and replacing cushioning pads.
Manager
McDonald's
Greenfield , OH
02.2012 - 03.2014
- Supervised daily operations to ensure quality service and customer satisfaction.
- Trained and mentored staff on procedures and best practices.
- Managed inventory levels to maintain stock availability and minimize waste.
- Implemented company policies to enhance team performance and compliance.
- Conducted regular performance evaluations for team members.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer complaints effectively to maintain positive dining experiences.
- Organized team meetings to communicate goals and updates clearly.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
White Oak High School
Mowrystown05.2013
Skills
- Crisis intervention
- Treatment planning
- Client assessment
- Mental health education
- Progress monitoring
- Collaboration skills
- Team communication
- Empathetic engagement
- Conflict resolution
- Time management
- Stress management
- Crisis evaluation and intervention
- Motivational interviewing
- Behavioral treatment services
- Stress reduction techniques
- Charting and other documentation
- Anxiety management
- Cognitive behavioral therapy
- Professional ethics
Timeline
Behavioral Health Specialist
Lighthouse Youth & Family Services
08.2024 - Current
Correctional Officer
RCI
01.2022 - 08.2024
Manager
Carmel Market
01.2022 - 01.2024
Groundskeeper
Collett's Tree Services
03.2014 - 06.2020
Manager
McDonald's
02.2012 - 03.2014
High School Diploma -
White Oak High School