Jeannette Williams
Newark,Delaware
Summary
Dynamic Salon Manager with a proven track record at Great Clips, specializing in business development strategy and staff motivation. Excelled in boosting customer loyalty through exceptional service, achieving sales goals, and leading team development. Skilled in supply management and talent recruitment, significantly enhancing salon efficiency and performance.
Overview
8
8
years of professional experience
Work History
Salon Manager
Great Clips
03.2016 - Current
- Handled employee scheduling and coverage needs during business hours.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Achieved personal sales goals by upselling products to meet individual needs.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Education
License - Cosmetology Education
Salisbury Beauty Academy
Salisbury, MD09.1990
Certificate - Business
Delaware State University
Dover, DE09.1988
Skills
- Supply Management
- Talent Recruitment
- Cleanliness and sanitation
- Business development strategy
- Decision-making skills
- Training staff
- Employee Development
- Staff motivator
Timeline
Salon Manager
Great Clips
03.2016 - Current
License - Cosmetology Education
Salisbury Beauty Academy
Certificate - Business
Delaware State University