Jeannette Mora
Arlington,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Retail Associate
Ross Dress for less
02.2024 - Current
- Assist customers with finding the right product for their needs
- Complete transactions in an efficient manner while providing excellent customer service
- Assist customers by asking open-ended questions to understand needs and suggest suitable merchandise
Operation Associate
JCPenney Plaza Carolina
01.2023 - 08.2023
- Ensured the retail store is always presented and merchandised to the highest standards, while maintaining focus on the most profitable items
- Prepared display case and optimized viewing for customer convenience and browsing
- Received and processed the merchandise that goes to the store, marking liquidation, doing the signs, and helping the customer when they need it
Omnichannel Associate
JCPenney Plaza Carolina
10.2021 - 01.2023
- Provided customer service while paying for their purchases in the store or by catalog, offer the JCP Card and benefits, make changes and returns, card payments, cancel orders, re ticket and curbside
- Checkout Standards: complete checkout processes, including returns and re-ticketing
- General Operations- Assist with Omnichannel efforts as needed
Education
Certificate of Technical Studies - Drawing
Liga De Artes De San Juan
San Juan, PR06-2023
Bachelor of Arts - Communication Arts
Universidad Del Sagrado Corazón
San Juan, PR06-2021
Associate of arts - Humanities
Universidad De Puerto Rico
Utuado, PR01.2011
Certificate of Technical Studies - Black And White Photography
Escuela De Artes Plásticas Y Diseño
San Juan, PR06-2008
Associate in Agriculture - Horticulture
Universidad De Puerto Rico
Utuado, PR01.2008
Skills
- Bilingual: Spanish and English
- Relationship Building
- Teamwork and Collaboration
- Interpersonal communication
- Written communication
- Excellent communication
- Organizational skill
- Friendly, positive attitude
- Flexible
Timeline
Retail Associate
Ross Dress for less
02.2024 - Current
Operation Associate
JCPenney Plaza Carolina
01.2023 - 08.2023
Omnichannel Associate
JCPenney Plaza Carolina
10.2021 - 01.2023
Certificate of Technical Studies - Drawing
Liga De Artes De San Juan
Bachelor of Arts - Communication Arts
Universidad Del Sagrado Corazón
Associate of arts - Humanities
Universidad De Puerto Rico
Certificate of Technical Studies - Black And White Photography
Escuela De Artes Plásticas Y Diseño
Associate in Agriculture - Horticulture
Universidad De Puerto Rico
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