JEANNIE HEWITT
West Jordan,UT
Summary
Dynamic Shift Manager with a proven track record at Arby's Restaurant, excelling in employee training and customer service. Enhanced operational efficiency through effective inventory management and staff scheduling, achieving high satisfaction levels. Skilled in cash handling and decision-making, fostering a motivated team dedicated to excellence in service and safety.
Overview
16
16
years of professional experience
Work History
Shift Manager
Arbys Resturant
Sandy, UT
10.2013 - Current
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored new team members to enhance service efficiency.
- Managed inventory levels, optimizing stock ordering and reducing waste.
- Implemented staff scheduling to ensure adequate coverage during peak hours.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Developed training materials focused on improving food preparation techniques and service quality.
Food Service Worker
FLIK Hospitality
Salt Lake City, UT
11.2023 - 12.2024
- Operated food preparation equipment to ensure efficient meal service.
- Maintained cleanliness and sanitation standards in food handling areas.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Collaborated with team members to streamline kitchen workflows and improve service speed.
TAKING CARE OF RESIDENTS
MALAD LIVING CENTER
Malad City, ID
09.2009 - 12.2013
- Oversaw daily operations and ensured compliance with health and safety regulations.
- Mentored staff on best practices for resident care and support.
- Developed individualized care plans in collaboration with interdisciplinary teams.
- Implemented process improvements that enhanced resident satisfaction and care quality.
- Coordinated activities and resources to optimize operational efficiency within the facility.
Education
High School Diploma -
WEST HIGH
Salt Lake City, UT06-1985
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Opening and closing procedures
Timeline
Food Service Worker
FLIK Hospitality
11.2023 - 12.2024
Shift Manager
Arbys Resturant
10.2013 - Current
TAKING CARE OF RESIDENTS
MALAD LIVING CENTER
09.2009 - 12.2013
High School Diploma -
WEST HIGH