Jeannie Ishel
Taylor,MI
Summary
Detail‑oriented operations and customer service professional with experience in retail, office operations, and newspaper distribution management. Proven ability to supervise staff, handle payments and payroll, resolve customer issues, and support daily operations in both on‑site and remote work environments.
Overview
17
17
years of professional experience
Work History
Operations Coordinator
Usa Today
Romulus, MI
10.2024 - Current
- Coordinate daily newspaper distribution operations
- Schedule routes and support delivery staff
- Communicate with drivers and carriers to resolve issues
- Ensure newspapers are delivered on time
- Assist with staffing and attendance tracking
- Handle basic reports and paperwork
Front End Cashier
Walmart
Taylor, MI
05.2025 - Current
- Provide friendly customer service at checkout
- Scan and bag items accurately and efficiently
- Operate cash registers and process payments
- Handle cash, credit/debit cards, and other payment methods
- Assist customers with basic questions and concerns
- Follow store policies and safety procedures
- Keep checkout area clean and organized
Warehouse / Office Manager
PMD Enterprises
Taylor, MI
10.2019 - 07.2024
- Managed daily office operations and employees
- Handled hiring and employee separations
- Multitasked while supervising staff and assisting customers
- Collected, processed, and deposited payments accurately
- Worked remotely using online tools
- Prepared and maintained reports and records
- Processed payroll and vendor invoices
- Ensured timely product delivery and assisted with deliveries when needed
- Resolved customer questions and complaints professionally
District Route Manager
The News-Herald
Southgate, MI
04.2009 - 10.2019
- Managed daily newspaper delivery routes
- Supervised and supported delivery drivers/carriers
- Ensured newspapers were delivered on time
- Resolved delivery and customer service issues
- Trained and scheduled carriers
- Followed company policies and safety standards
- Handled basic paperwork and records
Education
High School Diploma -
Southgate Anderson High School
Southgate, MISkills
- Customer Service
- Employee Supervision & Hiring
- Cash Handling & Payment Processing
- Microsoft Word & Excel
- Office & Operations Coordination
- Payroll & Invoicing
- Route & Delivery Management
- Problem‑Solving & Multitasking
- Reporting & Recordkeeping
Timeline
Front End Cashier
Walmart
05.2025 - Current
Operations Coordinator
Usa Today
10.2024 - Current
Warehouse / Office Manager
PMD Enterprises
10.2019 - 07.2024
District Route Manager
The News-Herald
04.2009 - 10.2019
High School Diploma -
Southgate Anderson High School