Jeannie Mason
Belle Chasse,LA
Summary
Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in customer service and sales operations. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Business Owner
SJS Productions Inc.
05.2004 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
Sales Assistant
Lil Xtreme Productions
03.2003 - Current
- Helped customers locate products and checked system for merchandise.
- Assisted customers with prompt and polite support via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and sales staff.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Education
Bachelor of Arts - General Studies
Louisiana State University And A&M College
Baton Rouge, LA05.1993
Skills
- Project Oversight
- Customer Relations
- Staffing Oversight
- Purchasing and Planning
Timeline
Business Owner
SJS Productions Inc.
05.2004 - Current
Sales Assistant
Lil Xtreme Productions
03.2003 - Current
Bachelor of Arts - General Studies
Louisiana State University And A&M College
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