Jeannie McKinniss
Rincon,GA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Dedicated to sustaining operational accuracy and delivering results for optimal profitability
Overview
7
7
years of professional experience
Work History
Operations Manager
East Coast Logistics (ECL)
Savannah , GA
05.2022 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction, cutting down human error to lessen monetary losses
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Presented performance and productivity reports to supervisors.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Shipping and Receiving Co-Op
Savannah Rivers Logistics
Savannah , GA
09.2021 - 05.2022
- Maintained accurate records of incoming and outgoing shipments.
- Organized warehouse storage space for efficient management of inventory.
- Managed daily operations related to freight, including scheduling pickups and deliveries.
- Performed periodic cycle counts to maintain accurate inventory levels.
- Assisted with loading and unloading trucks using forklifts or pallet jacks as needed.
- Developed strategies to optimize shipping processes while maintaining cost efficiency.
- Researched discrepancies between expected vs. actual receipts and shipments on a regular basis.
- Ensured that all necessary paperwork is completed accurately prior to shipment release.
- Organized storage areas to maximize movement and minimize labor.
- Checked loaded materials compared to work orders for correctness.
- Completed or assisted with difficult or skilled tasks.
Auditor
Lineage Logistics LLC
Springfield , GA
02.2017 - 07.2021
- Monitored production environment performance metrics for anomalies that could indicate quality issues.
- Documented all phases of test execution including results analysis and defect resolution.
- Used quality monitoring system to compile and track individual and team performance.
- Communicated regularly with management to discuss quality trends.
- Trained and led staff on proper QA standards.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Maintained detailed records of customer verifications and associated documentation.
- Investigated discrepancies in customer accounts to determine root cause and resolution.
- Implemented quality control measures to ensure accuracy of verified information.
Education
GED -
Pima Community College
Tucson, AZ08.2002
Skills
- Document Control
- Data Analysis
- Process Improvement
- Workflow Optimization
- Inventory Management
- Organizational Management
- Operations Monitoring
- Solutions Development
- Warehouse Operations
Timeline
Operations Manager
East Coast Logistics (ECL)
05.2022 - Current
Shipping and Receiving Co-Op
Savannah Rivers Logistics
09.2021 - 05.2022
Auditor
Lineage Logistics LLC
02.2017 - 07.2021
GED -
Pima Community College
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