Jeannie Parry
Roanoke
Summary
Dynamic mortgage finance executive with deep expertise in issues management and compliance. Known for delivering high-impact reporting and strategic insights that enhance decision-making and strengthen compliance across large financial institutions.
Overview
36
36
years of professional experience
Work History
Vice President, Compliance – Issues Management & File Preparation
Mr. Cooper serviced by Rocket Mortgage
09.2014 - Current
- Provide enterprise-wide oversight of all internal and external issues, ensuring full compliance with Issues Management Policy and Procedures and strengthening organizational risk posture.
- Partner closely with business lines and all three lines of defense to drive alignment, transparency, and accountability throughout the Issues Management lifecycle.
- Lead the identification, testing, and implementation of enhancements to the GRC tool, improving accuracy, efficiency, and user adoption across the organization.
- Delivered strategic insights and high-impact reporting to Executive Leadership, enhancing decision-making and regulatory readiness.
- Directed team in compiling, validating, and submitting critical documentation for third-party examinations, ensuring accuracy and timely delivery.
- Produced weekly operational reports that expedited remediation efforts and streamlined issue closure timelines.
Senior Vice President – Compliance Testing
Citi Mortgage
03.2013 - 09.2014
- Developed comprehensive test-of-controls frameworks and methodologies to enhance compliance standards.
- Managed Default Compliance Testing functions, ensuring effective control design and execution to mitigate risks.
- Evaluated testing results, performed root cause analysis, and recommended corrective actions.
- Partnered with business lines to implement process improvements that strengthened compliance and operational efficiency.
Vice President – Quality Review
Citi Mortgage
06.2010 - 03.2013
- Oversaw foreclosure quality reviews to ensure data integrity and adherence to Citi policy, state regulations, and National Mortgage Settlement requirements.
- Delivered monthly performance insights that informed trend analysis, risk mitigation strategies, and control enhancements.
- Collaborated with clients to understand needs and provide operational recommendations.
Operations Manager, Director – Fraud, and other progressively responsible positions
Citi Mortgage
01.1990 - 01.2010
- Directed Mortgage Fraud reviews for newly originated and purchased broker/correspondent loans, ensuring compliance and risk mitigation.
- Managed Loss Mitigation operations, Default Mail services, and Hazard Claim review processes to streamline workflows and enhance service delivery.
- Oversaw execution of affidavits for conveyance and MERS documentation, facilitating efficient transaction processing.
- Acted as a liaison between Default Servicing and Broker/Correspondent Sales teams.
- Advanced through multiple leadership roles demonstrating consistent growth, expanded responsibility, and deep operational expertise.
Education
Louisiana State University
Baton Rouge, LASkills
- Issues management
- Root cause analysis
- Compliance oversight
- Risk management
- GRC tool enhancement
- Process improvements
Timeline
Vice President, Compliance – Issues Management & File Preparation
Mr. Cooper serviced by Rocket Mortgage
09.2014 - Current
Senior Vice President – Compliance Testing
Citi Mortgage
03.2013 - 09.2014
Vice President – Quality Review
Citi Mortgage
06.2010 - 03.2013
Operations Manager, Director – Fraud, and other progressively responsible positions
Citi Mortgage
01.1990 - 01.2010
Louisiana State University