Jeannine Bernstiel
Millstone
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
32
32
years of professional experience
Work History
Personal Trainer
UPT Performance
01.2019 - Current
- Responsible for growing the company thru training & rehabilitation services
- Managing the business day to day
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Homemaker
01.2011 - 01.2019
National Account Executive
Harvey Nash Technology
01.2007 - 01.2011
- Responsible for sales in National Accounts
- Presidents Club for multiple years
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Increased market penetration by growing brand awareness.
Account Executive
Spherion Technology, Technologies/Brandon, Chase
01.1994 - 01.2007
- Responsible for developing new business in Pennsylvania and NJ
- Provided consulting services to top companies including BMS, Merck &
- Led firm in managed service sales outsourcing annually
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Executed successful sales strategies to convert leads into customers.
- Collaborated with internal teams to develop account strategy.
- Attended networking events to build relationships and identify sales opportunities.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
HR Administrator/Recruiter
Adia Personnel
01.1992 - 01.1994
- Responsible for hiring, resourcing and benefits administration
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Oversaw hiring, staffing, and labor law compliance.
- Prepared new hire letters, employee contracts, and corporate policies.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Education
BA Industrial Psychology - Business
College of New Jersey
1992
Diving
NCAA Swimming
Skills
- Solution Selling
- Business Growth Opportunities
- Account Developments
- Account Development
- Business Growth and Retention
- Clear and Professional Communication
- Contract Negotiation Expertise
- Revenue Generation
NASM Certified
NASM certified personal strength and conditioning
Timeline
Personal Trainer
UPT Performance
01.2019 - Current
Homemaker
01.2011 - 01.2019
National Account Executive
Harvey Nash Technology
01.2007 - 01.2011
Account Executive
Spherion Technology, Technologies/Brandon, Chase
01.1994 - 01.2007
HR Administrator/Recruiter
Adia Personnel
01.1992 - 01.1994
BA Industrial Psychology - Business
College of New Jersey
Diving
NCAA Swimming
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