Jeannine Riha
Frankfort,IL
Summary
Motivated professional with 18 years of experience in Home Health and Hospice. Demonstrates strong work ethic and adaptability in dynamic environments. Proven ability to work independently and rapidly acquire new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
QA Clerk II
Northwestern Medicine Home Health and Hospice
Lemont, IL
10.2007 - Current
Conducted final review of all OASIS assessments submitted to CMS via Iqies.
Monitored reports and workflows, ensuring timely assessment submissions.
Submitted Hospice Item Sets to CMS, maintaining compliance standards.
Generated reports in Iqies and CMS for quality assurance meetings.
Maintained patient census by efficiently discharging patients from agency.
Ordered essential forms for office operations and patient care packets.
Patient Service Representative
BMI Surgery at Silver Cross Hospital
Joliet, IL
12.2005 - 09.2007
Coded outpatient diagnoses and procedures accurately for billing purposes.
Organized and submitted billing documentation to ensure timely processing.
Managed patient requests and scheduled appointments efficiently.
Education
Associate of Applied Science - Health Information Technology
Joliet Junior College
Joliet, IL05.2007
Skills
- Problem-solving and issue resolution
- File management
- Communication proficiency
- Regulatory compliance
- Vendor and client relations
- Analytical thinking
- Attention to detail
- Quality assurance
Accomplishments
EPIC Hyperdrive and EPIC Remote Client
Iqies and CMS/QIES
Microsoft Word and Excel
Certification
Home Health Coding Specialist -Diagnosis (HCS-D)
Medical Coding Certificate, Joliet Junior College
References
References available upon request.
Timeline
QA Clerk II
Northwestern Medicine Home Health and Hospice
10.2007 - Current
Patient Service Representative
BMI Surgery at Silver Cross Hospital
12.2005 - 09.2007
Associate of Applied Science - Health Information Technology
Joliet Junior College
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