Jean Paul Gnassounou
Laurel,MD
Summary
Network Communication Systems Specialist with proven expertise in installing, configuring, operating, and maintaining secure network infrastructure for mission-critical operations. Skilled in IP networking, transmission systems, and technical troubleshooting, with a strong focus on reliability, cybersecurity compliance, and operational effectiveness in high-tempo environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Communication Specialist
Army Reserve
Baltimore, MD
04.2023 - Current
- Responsible for installing, maintaining, and troubleshooting the Army's computer networks, hardware, software, and communication systems, acting as the primary IT support for soldiers and operations
- Installation & Maintenance: Deploying, configuring, and repairing fiber, copper, and IP-based systems, including network operations and control centers.
- Network Operations: Overseeing end-to-end communication systems, from satellite links to LAN and WAN infrastructures.
- Troubleshooting: Identifying, diagnosing, and resolving connectivity issues to ensure maximum uptime and performance.
- Security: Implementing and maintaining network security protocols and protective measures.
- Design & Planning: Supporting network design, modeling, analysis, and capacity planning initiatives.
Education
Bachelor of Science - Pre-Med Biotechnology
University of Maryland Global Campus
Hyattsville, MD05-2027
High School Diploma -
Reservoir High
Fulton, MD05-2023
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
- Risk Management, Department of Army
- Secret Clearance, Department off defense
- Cyber Risk Management, Department of Army
Timeline
Network Communication Specialist
Army Reserve
04.2023 - Current
Bachelor of Science - Pre-Med Biotechnology
University of Maryland Global Campus
High School Diploma -
Reservoir High