JEAN ROUSSEAU VERNEUS
Philadelphia,PA
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
6
6
years of professional experience
Work History
Lead Ramp Agent
WFS Worldwide Flight Services
Philadelphia, PA
09.2023 - Current
- Worked in various weather conditions to ensure continuous airport operations.
- Coordinated the loading and unloading of cargo and baggage on various aircrafts.
- Ensured that all necessary paperwork was completed accurately prior to each flight's departure.
- Maintained clear communication with team members and supervisors using radios and hand signals.
- Connected electrical power units and service hoses to aircraft.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
HHA
SarahCare Adult Day Care Center & Home Care Agency
Philadelphia, PA
01.2023 - Current
- Changed bed linens regularly ensuring a clean environment for the client at all times.
- Transported clients to medical appointments or other destinations as needed.
- Helped clients stay happy and healthy by providing mental and emotional support.
Cleaning Supervisor
NEXCLEAN
West Chester, PA
02.2019 - Current
- Communicated with maintenance team on damages to repair.
- Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
- Monitored cleanliness of lobby, swimming pool and other common areas.
Cleaning Manager
SOHVACLEANING
Philadelphia, PA
01.2021 - 07.2024
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Proposed or approved modifications to project plans.
Driver
Total Transportation Corporation
Philadelphia, PA
10.2021 - 03.2023
- Transported clients to specified destinations safely and on-time.
- Utilized GPS and maps for efficient route planning.
- Performed pre-trip inspection checks and reported problems to supervisor.
Education
GED -
UNIVERSITE ST GERARD
PORT-AU-PRINCE \ HAITI 06-2017
GED -
CENTRO DE ESTUDIOS JOSE REYES
DOMINICAN REPUBLIC \ SANTO DOMINGO02-2015
High School Diploma -
CENTRO EDUCATIVO PEGUERO
DOMINICAN REPUBLIC \SANTO DOMINGO07-2013
Skills
- Laundry services
- Toileting support
- Verbal and written communication
- Home safety assessments
- Nutrition management
- Communication
- Airport security regulations
- Baggage tag checks
- Arrival/departure procedures
- Team leadership
- Ramp security
- Aircraft safety checks
- Aircraft interior cleaning
- Ramp service
- Aircraft sanitation
- Customer service
- Water service
- New agent training
- Scheduling
- Health and safety
- Cleaning practices
- Invoice processing
- Cleaning and sanitation
- Team performance management
- Staff scheduling
Languages
Spanish
Limited
French
Native/ Bilingual
English
Professional
Timeline
Lead Ramp Agent
WFS Worldwide Flight Services
09.2023 - Current
HHA
SarahCare Adult Day Care Center & Home Care Agency
01.2023 - Current
Driver
Total Transportation Corporation
10.2021 - 03.2023
Cleaning Manager
SOHVACLEANING
01.2021 - 07.2024
Cleaning Supervisor
NEXCLEAN
02.2019 - Current
GED -
UNIVERSITE ST GERARD
GED -
CENTRO DE ESTUDIOS JOSE REYES
High School Diploma -
CENTRO EDUCATIVO PEGUERO
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