Santiago Samuel
Kent,WA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Ramp Agent
McGee Air Services
11.2020 - Current
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Transferred luggage from aircraft to collection areas safely using Type equipment.
Warehouse Associate
Advance Pierre Food
02.2013 - 08.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed inventory control, such as counting, and stocking merchandise.
- Checked packages and merchandise for damage and notified vendors.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Operated box or straight trucks and cargo vans.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Marshall Island High School
Majuro Marshall Island 05.2003
Skills
- Customer Relations
- Ground Support
- Loading and Unloading
- Security Processes
- Cargo and Freight
- Water Services
- Baggage Oversight
- Ramp Service
- Baggage Assistance
- Aircraft Loading and Unloading
- Electrical Power Connections
- Pushback Spotting
- Customer Service
- Pre-Flight Check
- Hazardous Materials
- Aircraft Safety Checks
- Processing Orders
- New Agent Training
- Workplace Safety
- Inquiry Response
- Daily Logs
Certification
- Area of certification Training - Timeframe
Languages
English
Full Professional
Timeline
Lead Ramp Agent
McGee Air Services
11.2020 - Current
Warehouse Associate
Advance Pierre Food
02.2013 - 08.2015
Marshall Island High School