Jebria Mccummings
Fayetteville,NC
Summary
Versatile and dynamic, I excel in high-pressure environments, evidenced by my tenure at Biolife Plasma Services where I enhanced donor satisfaction and managed emergencies with professionalism. Skilled in medical screening and exceptional customer service, I bring a proven track record of teamwork, problem-solving, and adaptability to any team.
Overview
5
5
years of professional experience
Work History
Plasma Center Technician
Biolife Plasma Services
03.2023 - Current
- Managed emergency situations effectively, responding quickly to address donor needs or concerns with care and professionalism.
- Increased donor satisfaction by providing exceptional customer service during the entire donation process.
Cashier Trainer
BJ’s
05.2021 - 05.2022
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
Cashier Team Lead
Lowes Home Improvment
03.2021 - 05.2021
- Assisted customers by answering questions and fulfilling requests.
- Increased customer loyalty and retention.
Cashier Team Lead
KFC
03.2020 - 03.2021
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
South View High School
Fayetteville, NC06.2020
Skills
- Medical Screening
- Donor monitoring
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
Timeline
Plasma Center Technician
Biolife Plasma Services
03.2023 - Current
Cashier Trainer
BJ’s
05.2021 - 05.2022
Cashier Team Lead
Lowes Home Improvment
03.2021 - 05.2021
Cashier Team Lead
KFC
03.2020 - 03.2021
High School Diploma -
South View High School