Jecette Castaneda
San Antonio,TX
Summary
Highly skilled and dedicated professional with experience in customer service, order fulfillment, tutoring, and operations management. Proficient in Microsoft Office, cash handling, project management, and multitasking, with strong communication, problem-solving, and teamwork abilities in fast-paced environments.
Overview
11
11
years of professional experience
Work History
E.F.C Distribution Partner
HEB
07.2021 - Current
- Accurately processed and fulfilled online orders for curbside customers, ensuring timely and precise selection of requested items.
- Maintained high standards of order accuracy to guarantee customer satisfaction by delivering desired products efficiently.
Student Tutor
08.2020 - 06.2021
- Provided academic support and guidance to 3 high school students during online learning throughout the COVID-19 pandemic.
- Assisted with understanding and completing online coursework across multiple subjects, addressing any questions to ensure comprehension.
Cashier
Tunnel Car Wash
12.2019 - 01.2020
- Managed customer vehicle orders and processed transactions efficiently using computer systems.
- Monitored and ensured accurate cash handling, verifying register balances hourly.
- Oversaw shift operations, maintaining smooth workflow and adherence to company procedures.
Cashier
Frigid Frogs Snow Cones truck
06.2014 - 10.2014
- Multitasked effectively by taking customer orders and preparing snow cones promptly.
- Managed cash register operations, ensuring accurate transactions and maintaining balanced cash totals.
- Oversaw daily operations, ensuring smooth and efficient service.
Education
High School -
Del Rio High School
Del Rio, TX01.2017
Bachelor of Science - Kinesiology
University of Texas in San Antonio
San Antonio, TX01.2021
Associate of Arts -
Tyler Junior College
Tyler, TX01.2019
Skills
- Communication & Presentation: Strong verbal, written, and presentation skills with excellent professional demeanor
- Technical Proficiency: Advanced skills in Microsoft Word, Excel, and PowerPoint; adept with sales programs and analytical tools
- Project Management: Ability to manage multiple projects, meet deadlines, and supervise tasks effectively
- Problem Solving & Analysis: Skilled in resolving issues, providing accurate insights, and developing action plans
- Teamwork & Leadership: Collaborative team player with leadership ability and a dedication to completing tasks efficiently
- Adaptability & Work Ethic: Quick learner with strong multitasking skills, focused in fast-paced environments, and committed to high standards
Timeline
E.F.C Distribution Partner
HEB
07.2021 - Current
Student Tutor
08.2020 - 06.2021
Cashier
Tunnel Car Wash
12.2019 - 01.2020
Cashier
Frigid Frogs Snow Cones truck
06.2014 - 10.2014
High School -
Del Rio High School
Bachelor of Science - Kinesiology
University of Texas in San Antonio
Associate of Arts -
Tyler Junior College
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