Jedaiah Warren
Birmingham,AL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Paint Associate/Hawk Associate
Honda Manufacturing of Alabama
Lincoln, AL
07.2012 - 01.2023
- As a Hawk associate I was in charge of thirty five people during each shift.
- I managed the creating of daily work schedules, color sheets, vin sheets, etc.
- I have experience in Microsoft word, excel, and office.
- As a PA associate I was responsible for the quality of the vehicles coming from the paint booth.
- Volunteered for extra shifts during the holidays and other busy periods to alleviate staffing shortages.
- Cleaned, organized, and maintained the paint department and supplies.
Cashier
Kangaroo Gas Station
Irondale, AL
01.2011 - 06.2012
- Operated cash register for cash, check, and credit card transactions while maintaining excellent accuracy levels.
- Worked flexible schedules and extra shifts to meet the business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Customer Service Representative
Sitel Corporation
Birmingham , AL
01.2006 - 01.2008
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Set up and activated customer accounts.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered calls for Verizon wireless customers, and assisting them with their billing concerns.
- Developed strong customer relationships to encourage repeat business.
Education
Some College (No Degree) - Pharmacy Technician Program
Virginia College - Birmingham
Birmingham, AL08-2010
Associate of Arts - Health And Business Administration
University of Phoenix
Tempe, AZ05-2006
Skills
- Call Center Operations
- Coordination
- Problem Resolution
- Positive and professional
- Customer consulting
- High-energy attitude
- Conflict Resolution
- Senior leadership support
- Promotional support
- Spreadsheets
- Critical Thinking
- Documentation
- Typing proficiency
- Microsoft Excel
- Microsoft Office Suite
- Customer Service
- Data Entry
- Filing
- Organization
Languages
English
Full Professional
Timeline
Paint Associate/Hawk Associate
Honda Manufacturing of Alabama
07.2012 - 01.2023
Cashier
Kangaroo Gas Station
01.2011 - 06.2012
Customer Service Representative
Sitel Corporation
01.2006 - 01.2008
Some College (No Degree) - Pharmacy Technician Program
Virginia College - Birmingham
Associate of Arts - Health And Business Administration
University of Phoenix