Jedallah Alkhdour
Cleveland,Ohio
Summary
Detail-oriented accounting student with a solid foundation in banking, account management, and customer service. Demonstrates strong skills in financial transactions and client relations while excelling in problem-solving. Committed to gaining hands-on experience in financial analysis and forensic accounting to enhance expertise in the field.
Overview
6
6
years of professional experience
Work History
Client Relationship Consultant
U.S Bank
North Olmsted, Ohio
05.2022 - Current
- Assist clients in opening and managing consumer and business accounts, while ensuring compliance with banking policies.
- Provide tailored financial guidance to customers, addressing their banking needs, and recommending appropriate solutions.
- Process financial transactions accurately, maintaining cash drawer integrity, and adhering to security protocols.
Valet Supervisor
Standard Parking Valet
Cleveland, Ohio
02.2024 - 12.2024
- Managed valet services, ensuring smooth vehicle retrieval, and efficient guest departures.
- Processed customer payments and maintained accurate transaction records for daily reconciliation.
- Provided excellent customer service by assisting guests with inquiries and valet needs.
Assistant Manager
Prime Communications
North Olmsted, Ohio
11.2020 - 05.2022
- Managed customer accounts and implemented strategies to enhance customer loyalty and satisfaction.
- Tracked store performance goals and developed action plans to improve sales and customer engagement.
- Trained and mentored sales representatives, helping them develop product knowledge and sales techniques.
Service Manager
Chipotle Mexican Grill
Lakewood, Ohio
06.2019 - 11.2020
- Supervised a team of crew members, ensuring adherence to company procedures and quality standards.
- Assisted with inventory management and ensured timely food preparation to meet customer demand.
- Delivered exceptional customer service by addressing concerns and ensuring a positive dining experience.
Education
BBA - Accounting Major
Cleveland State University
Cleveland, OH05.2026
Associate of Applied Science - Accounting Major
Cuyahoga Community College
Westlake, Ohio05.2023
Skills
- Account Management
- Financial Literacy
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Customer Service
- Communication
- Time Management
- Financial Transactions
- Adaptability
Timeline
Valet Supervisor
Standard Parking Valet
02.2024 - 12.2024
Client Relationship Consultant
U.S Bank
05.2022 - Current
Assistant Manager
Prime Communications
11.2020 - 05.2022
Service Manager
Chipotle Mexican Grill
06.2019 - 11.2020
BBA - Accounting Major
Cleveland State University
Associate of Applied Science - Accounting Major
Cuyahoga Community College