Jedediah Terry
Lehi
Summary
Mid-Market Account Executive with a strong record at Weave, specializing in consultative selling and contract negotiation. Proficient in Salesforce management, driving account growth and building C-suite relationships, resulting in substantial revenue increases and improved client satisfaction. Experienced in high-volume sales environments, effectively aligning account needs with company offerings and pursuing upsell opportunities. Seeking a dynamic role that offers advancement potential.
Overview
23
23
years of professional experience
Work History
Mid-Market/Enterprise Account Executive
Weave
Lehi
05.2023 - Current
- Managed mid-market and enterprise accounts throughout entire sales cycle, from lead generation to closure.
- Expanded account value and retention by building rapport with existing clients.
- Developed additional pipelines through referrals and proactive prospecting.
- Prospected and secured new logo accounts, driving significant revenue growth.
- Facilitated value-building meetings with C-Suite executives to enhance account relationships.
- Negotiated agreements while maintaining organized sales data records.
- Utilized Salesforce for thorough record-keeping and reporting of sales activities.
- Participated in company meetings to share progress, identify challenges, and propose solutions.
- Drafted proposals outlining product features, benefits, pricing, and terms.
- Developed and maintained relationships with key decision makers in enterprise accounts.
Account Executive
Weave
Lehi
03.2022 - Current
- Managed full sales cycle from initial lead contact to deal closure.
- Negotiated contracts with clients to secure profitable outcomes.
- Created new sales opportunities by soliciting referrals from existing leads.
- Developed and maintained relationships with key clients to ensure satisfaction.
- Utilized Salesforce to maintain detailed records of all sales activities.
- Conducted product demonstrations at conferences and meetings to promote services.
- Participated in company meetings to share progress and address challenges.
- Cultivated relationships with decision makers through regular follow-ups.
Sr Business Account Executive - Mid-market
Comcast Business
Sandy
04.2021 - 04.2022
- Prospected new accounts through phone outreach and door-to-door efforts.
- Developed strategic industry relationships to deliver comprehensive client solutions.
- Enhanced business processes by fostering cross-channel collaborations.
- Employed consultative selling techniques to boost sales and customer retention.
- Utilized Salesforce for sales funnel development and management.
- Collaborated with finance to secure approvals for customer credit applications.
- Coordinated with various departments to ensure timely installation and completion of sales.
- Maintained accurate records of customer interactions using CRM software.
Account Executive - Mid-market
Verizon
Salt Lake City
07.2020 - 04.2021
- Conducted sales calls with new and existing customers to promote communications and SaaS solutions.
- Maximized sales and retention through a consultative selling approach.
- Utilized Salesforce for identifying opportunities and building a robust sales funnel.
- Collaborated with finance to obtain approvals for customer credit applications.
- Researched escalated customer issues, achieving win-win resolutions to enhance satisfaction.
- Exceeded KPIs and sales targets while working autonomously in a fast-paced environment.
- Developed tailored pricing strategies based on individual client needs and preferences.
- Maintained current knowledge of industry trends to inform sales strategies.
Senior Manager - Mid-market
Verizon
Greater Denver
06.2019 - 07.2020
- Built a high-performing team of business account managers through targeted recruitment and training.
- Forecasted sales and developed dashboards to monitor key performance indicators.
- Collaborated with cross-functional teams to enhance operational processes.
- Managed remote inside sales representatives to achieve business objectives.
- Maintained in-depth knowledge of products and services for mid-market clients.
- Coordinated with finance and retail partners to design sales incentive programs, boosting lead generation.
- Formulated effective prospecting strategies for territory focused on communications and SaaS solutions.
- Drove sales team to consistently meet monthly sales budgets.
Account Executive - Mid-market
Verizon
Greater Salt Lake City
02.2018 - 05.2019
- Conducted sales calls to new and existing customers for communications and SaaS solutions.
- Utilized consultative selling to enhance sales and customer retention.
- Leveraged Salesforce to identify opportunities and build a robust sales funnel.
- Collaborated with finance to secure approvals for customer credit applications.
- Researched escalated customer issues, achieving win-win resolutions.
- Exceeded KPIs and sales targets while working autonomously.
- Ranked in top 10 percent of the market year to date.
- Attended networking events to cultivate relationships with potential customers.
Business Operations Coordinator
Verizon
Salt Lake City
09.2016 - 02.2018
- Identified and compiled common issues in SMB sales processes to drive improvements.
- Developed sales strategies to enhance sales for new business products in SMB channel.
- Created education modules addressing opportunities in retail and SMB sales to optimize processes.
- Collaborated with multiple channels to refine operational workflows.
- Secured finance approvals for SMB customer credit applications, ensuring timely processing.
- Researched escalated customer issues, achieving win-win resolutions to enhance satisfaction.
- Operated autonomously in a virtual call center environment, maintaining high productivity.
- Managed inventory levels of supplies essential for seamless operational tasks.
Retail Sales Operations Manager
Verizon
Salt Lake City
01.2015 - 09.2016
- Delivered exceptional Verizon customer experience in retail stores, ensuring top-tier service at all times.
- Supported sales teams by addressing billing inquiries, troubleshooting hardware issues, and explaining products.
- Activated phone services, processed payments, entered orders, and maintained operational merchandise displays.
- Utilized strong organizational skills to oversee store operations, inventory management, and merchandising practices.
- Conducted audits of operational processes, enhancing compliance, quality assurance, and overall efficiency.
- Led initiatives in risk and inventory management, developing best practices adopted enterprise-wide.
- Trained new staff on effective sales techniques and operational procedures.
- Implemented process improvements that streamlined operations and reduced costs.
Manager
Verizon
Salt Lake City
01.2007 - 01.2015
- Led team to exceed quotas and effectively manage churn rates.
- Assessed performance, initiating development plans to address competency gaps.
- Ensured retail area compliance with merchandising plan for storefront and literature.
- Coached sales team to achieve high-performance results through targeted development.
- Advised employees on career and education choices aligned with strategic goals.
- Analyzed store staffing needs, providing hiring recommendations and disciplinary actions as necessary.
- Managed financial reporting and monitored cash and inventory levels.
- Resolved escalated customer complaints promptly while maintaining professionalism.
Retail Sales
Verizon
Salt Lake City
11.2004 - 01.2007
- Developed and implemented effective retail sales strategies to boost product revenue.
- Created attractive displays to enhance visibility of retail sales items.
- Mentored junior trainers on instructional techniques for retail sales training programs.
- Coordinated showroom creation and setup to optimize product presentation.
- Maintained accurate records of services rendered and retail sales transactions.
- Conducted daily cash reconciliation to ensure accuracy in retail sales activities.
Retail Operations Specialist
Verizon
Salt Lake City
11.2002 - 11.2004
- Reviewed financial statements for accuracy, identifying discrepancies as needed.
- Conducted regular audits of store shelves to ensure optimal product availability.
- Collaborated with departments to facilitate seamless store operations.
- Tracked promotional activities using analytical tools, including Excel spreadsheets.
- Created reports detailing customer service metrics and sales performance.
- Monitored inventory levels, reordering stock when required, and tracking shipments.
- Identified operational process improvement areas and recommended actionable solutions.
- Ensured proper maintenance of store equipment, including POS systems and cash registers.
Education
MBA - IT Management
Western Governors University
Salt Lake City, UT01.2020
BBA - IT Management
Western Governors University
Salt Lake City, UT01.2014
Skills
- Consultative selling
- Contract negotiation
- Account expansion
- Salesforce management
- Lead generation
- Cross-functional collaboration
- Time management
- C-suite engagement
- Relationship building
- Sales management
Affiliations
- Avid runner
- Amateur chef and baker
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Mid-Market/Enterprise Account Executive
Weave
05.2023 - Current
Account Executive
Weave
03.2022 - Current
Sr Business Account Executive - Mid-market
Comcast Business
04.2021 - 04.2022
Account Executive - Mid-market
Verizon
07.2020 - 04.2021
Senior Manager - Mid-market
Verizon
06.2019 - 07.2020
Account Executive - Mid-market
Verizon
02.2018 - 05.2019
Business Operations Coordinator
Verizon
09.2016 - 02.2018
Retail Sales Operations Manager
Verizon
01.2015 - 09.2016
Manager
Verizon
01.2007 - 01.2015
Retail Sales
Verizon
11.2004 - 01.2007
Retail Operations Specialist
Verizon
11.2002 - 11.2004
MBA - IT Management
Western Governors University
BBA - IT Management
Western Governors University
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