Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
01.2021 - 10.2023
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained strong relationships with clients through proactive communication and personalized service.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Produce Team Leader
BJ's Wholesale
05.2018 - 03.2020
Enhanced team productivity by implementing efficient processes and workflow strategies.
Developed strong vendor relationships, ensuring timely deliveries and high-quality products.
Mentored new team members, providing thorough training on produce handling and department procedures.
Introduced innovative display concepts that enhanced the shopping experience for customers.
Checked for outdated and overripe grocery items and removed from inventory.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Cashier
ShopRite
06.2016 - 01.2018
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.