Jedidiah Ray
Yorktown,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Waitress
IHOP
Yorktown, VA
08.2023 - 01.2024
- Provided excellent customer service to ensure repeat customers.
- Developed positive relationships with regular customers through friendly conversation.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Assistant Teacher
Little Log Cabin
Yorktown, VA
02.2023 - 08.2023
- Helped maintain a safe and orderly learning environment.
- Supervised small group activities.
- Assisted classroom teacher in developing and implementing lesson plans.
- Maintained safe, educational environment for students during learning and free play time.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
- Assembled instructional materials for children's projects and play-time.
- Encouraged positive behavior with rewards and incentives.
Partner
Starbucks, Barista
Yorktown, VA
06.2021 - 10.2022
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Insider
Marcos's Pizza
Yorktown, VA
07.2021 - 06.2022
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
York High School
Yorktown, VA06-2023
Skills
- Customer Service
- Dining Service
- Supply Restocking
- Team Collaboration
- Order Taking
- Point of Sale (POS) System Operations
- Cash Handling
- Group Instruction
- Toilet Training
- Classroom Organization
- Age-Appropriate Activities
- Story Time, Arts, and Crafts
- Child Care
- Active Listener
- Reliable
- Punctual
- Table Bussing
- Item Promotion
- Order Accuracy
Refrences
- Nikki Edgerton 757-748-2116(manager)
- Roxanne 757-876-4126 (supervisor)
Timeline
Waitress
IHOP
08.2023 - 01.2024
Assistant Teacher
Little Log Cabin
02.2023 - 08.2023
Insider
Marcos's Pizza
07.2021 - 06.2022
Partner
Starbucks, Barista
06.2021 - 10.2022
High School Diploma -
York High School