Jedidah Ray
Philadelphia,PA
Summary
Dynamic and results-oriented professional with a proven track record at Aramark for enhancing customer satisfaction through exceptional baking and maintaining rigorous health standards. Skilled in food safety and sanitation, alongside strong customer service abilities, adept at fostering positive experiences. Demonstrated success in team collaboration and facilities maintenance, ensuring a safe and welcoming environment for all.
Overview
3
3
years of professional experience
Work History
Baker
Aramark
11.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Maintaining a Clean (Ex: Sweeping, Mopping, Cleaning Ovens, Cleaning Sink, Deep Cleaning Refrigerators, Etc.)
Customer Service Associate
Crumbl Cookies
06.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintaining a Clean/Presentable Work Environment (Ex: Sweeping, Mopping, Washing Windows, Cleaning Ovens, Etc.)
Retail Associate
CVS Health
02.2023 - 07.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Retail Associate
CVS Health
06.2022 - 10.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Education
High School Diploma -
Science Leadership Academy
1482 Green Street Philadelphia, Pennsylvania06-2023
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Safety awareness
- Troubleshooting skills
Timeline
Baker
Aramark
11.2024 - Current
Customer Service Associate
Crumbl Cookies
06.2024 - Current
Retail Associate
CVS Health
02.2023 - 07.2023
Retail Associate
CVS Health
06.2022 - 10.2022
High School Diploma -
Science Leadership Academy
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