Jedrik Perry

Oversaw the cleaning, maintenance, and parking operations for rental trucks and trailers. Managed rental transactions and received vehicles upon return. Led sales efforts for moving supplies, both in cash and digitally, while ensuring showroom inventory was well-stocked. Operated both a forklift to move and store customer belongings, in a warehouse and a propane pump to provide customers with tank refills on site.

• Assisted customers with equipment selection and reservation processes.
• Resolved customer inquiries regarding rental agreements and storage options.
• Provided guidance on safe loading and transportation practices for customers.
• Maintained cleanliness and organization of storage units and public areas.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Collaborated with team members to enhance customer service efficiency.
• Processed transactions accurately using point-of-sale systems.
• Implemented feedback from customers to improve service delivery standards.
• Trained new staff on customer service protocols and operational procedures.