Jeena Stewart
Everett,WA
Summary
Dynamic bar manager with a proven track record at Super Bowl Pho, enhancing sales by 10% through effective team training and meticulous cost management. Known for strong multitasking and exceptional customer service, I foster a welcoming atmosphere while ensuring compliance with health standards, contributing to a loyal customer base and positive work environment.
Overview
17
17
years of professional experience
Work History
Bartender
Club 170
Everett, WA
03.2018 - 08.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bar Manager
Super Bowl Pho
Everett, WA
04.2015 - 07.2017
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- While working at Super Bowl Pho i helped increase sales by 10 percent and brought liquor cost down from 39 percent to 30 percent by checking daily for correct pour procedures and making sure all sales were rang in to the POS correctly.
Server
Charles At Smugglers Cove
Mukilteo, WA
06.2013 - 04.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Assistant
Providence Medical Center
Everett, WA
01.2004 - 06.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Medical Assistant Degree - Mwdical
Eton Technical College
Everett, WA10-2002
High School Diploma -
Aces High School
Everett, WA06-1988
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Club 170
03.2018 - 08.2020
Bar Manager
Super Bowl Pho
04.2015 - 07.2017
Server
Charles At Smugglers Cove
06.2013 - 04.2015
Medical Assistant
Providence Medical Center
01.2004 - 06.2008
Medical Assistant Degree - Mwdical
Eton Technical College
High School Diploma -
Aces High School