Jeerarot Seesaragon
Springfield,VA
Summary
Customer-focused bilingual professional with prior international flight attendant experience and extensive hospitality background. Skilled in passenger safety, emergency procedures, conflict resolution, and delivering exceptional customer service in fast-paced environments. Experienced working with multicultural passengers while maintaining professionalism, safety, and service excellence.
Overview
28
28
years of professional experience
Work History
Hospitality & Customer Service
Sushi Yoshi Japanese Restaurant
01.2025 - Current
- Delivered high-quality customer service in fast-paced dining environments.
- Resolved guest concerns professionally while maintaining positive dining experiences.
- Managed multiple customer requests efficiently under pressure.
- Communicated effectively with diverse guests and team members.
- Maintained professionalism, attention to detail, and strong teamwork skills.
Hospitality & Customer Service
Thai at Landmark
01.2016 - 01.2022
- Delivered high-quality customer service in fast-paced dining environments.
- Resolved guest concerns professionally while maintaining positive dining experiences.
- Managed multiple customer requests efficiently under pressure.
- Communicated effectively with diverse guests and team members.
- Maintained professionalism, attention to detail, and strong teamwork skills.
Hospitality & Customer Service
Kyoto Sushi
01.2013 - 01.2015
- Delivered high-quality customer service in fast-paced dining environments.
- Resolved guest concerns professionally while maintaining positive dining experiences.
- Managed multiple customer requests efficiently under pressure.
- Communicated effectively with diverse guests and team members.
- Maintained professionalism, attention to detail, and strong teamwork skills.
Flight Attendant
Aer Lingus
01.2012 - 01.2012
- Delivered exceptional onboard customer service while ensuring passenger safety and comfort throughout flights.
- Conducted safety demonstrations and assisted passengers with compliance to FAA and airline regulations.
- Responded calmly and efficiently during high-pressure situations and passenger concerns.
- Performed pre-flight safety checks on emergency equipment and cabin readiness.
- Collaborated with multicultural crew members to maintain smooth inflight operations.
- Assisted passengers with special requests, seating issues, and inflight service needs.
- Hospitality & Customer Service
Flight Attendant
Trans States Airlines
01.2011 - 01.2012
- Delivered exceptional onboard customer service while ensuring passenger safety and comfort throughout flights.
- Conducted safety demonstrations and assisted passengers with compliance to FAA and airline regulations.
- Responded calmly and efficiently during high-pressure situations and passenger concerns.
- Performed pre-flight safety checks on emergency equipment and cabin readiness.
- Collaborated with multicultural crew members to maintain smooth inflight operations.
- Assisted passengers with special requests, seating issues, and inflight service needs.
- Hospitality & Customer Service
Hospitality & Customer Service
Raku Restaurant
01.2008 - 01.2010
- Delivered high-quality customer service in fast-paced dining environments.
- Resolved guest concerns professionally while maintaining positive dining experiences.
- Managed multiple customer requests efficiently under pressure.
- Communicated effectively with diverse guests and team members.
- Maintained professionalism, attention to detail, and strong teamwork skills.
Flight Attendant
Japan Airlines
01.2000 - 01.2006
- Delivered exceptional onboard customer service while ensuring passenger safety and comfort throughout flights.
- Conducted safety demonstrations and assisted passengers with compliance to FAA and airline regulations.
- Responded calmly and efficiently during high-pressure situations and passenger concerns.
- Performed pre-flight safety checks on emergency equipment and cabin readiness.
- Collaborated with multicultural crew members to maintain smooth inflight operations.
- Assisted passengers with special requests, seating issues, and inflight service needs.
- Hospitality & Customer Service
Flight Attendant
Thai Airways International
01.1999 - 01.2000
- Delivered exceptional onboard customer service while ensuring passenger safety and comfort throughout flights.
- Conducted safety demonstrations and assisted passengers with compliance to FAA and airline regulations.
- Responded calmly and efficiently during high-pressure situations and passenger concerns.
- Performed pre-flight safety checks on emergency equipment and cabin readiness.
- Collaborated with multicultural crew members to maintain smooth inflight operations.
- Assisted passengers with special requests, seating issues, and inflight service needs.
- Hospitality & Customer Service
Financial Analyst
Total Access Communication
01.1998 - 01.1999
- Reviewed and analyzed financial reports and business data.
- Supported budgeting and reporting processes.
- Maintained accuracy and organization in administrative tasks.
Education
MBA - Management
Strayer University
01.2008
B.A. - Business Administration
Rangsit University
01.1998
Skills
- Passenger Safety & Emergency Procedures
- Inflight Customer Service
- FAA Compliance & Safety Awareness
- Conflict Resolution & De-escalation
- CPR / First Aid Training
- Bilingual Communication
- Team Collaboration
- Hospitality & Guest Experience
- Problem Solving
- Adaptability in Fast-Paced Environments
Languages
Thai (Native)
English (Fluent)
Timeline
Hospitality & Customer Service
Sushi Yoshi Japanese Restaurant
01.2025 - Current
Hospitality & Customer Service
Thai at Landmark
01.2016 - 01.2022
Hospitality & Customer Service
Kyoto Sushi
01.2013 - 01.2015
Flight Attendant
Aer Lingus
01.2012 - 01.2012
Flight Attendant
Trans States Airlines
01.2011 - 01.2012
Hospitality & Customer Service
Raku Restaurant
01.2008 - 01.2010
Flight Attendant
Japan Airlines
01.2000 - 01.2006
Flight Attendant
Thai Airways International
01.1999 - 01.2000
Financial Analyst
Total Access Communication
01.1998 - 01.1999
MBA - Management
Strayer University
B.A. - Business Administration
Rangsit University