Jeferson Alonzo
Spring Valley,NY
Summary
Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history. Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
2
2
years of professional experience
Work History
Cashier and Service
Dazzle Kosher Ice Cream
Spring Valley, NY
06.2021 - 09.2023
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Dealership Service Valet
Prestige Toyota Service
Ramsey, NJ
08.2023 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Answered guest's questions about property amenities and services.
- Monitored and documented guest traffic flow in valet lot.
- Resolved customer complaints through calm, constructive communication.
- Drove varied vehicles, including luxury and sports models, safely and legally.
Education
Spring Valley High Schools
Spring Valley, NY07.2023
Skills
- Customer Service Excellence
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result by introducing Software for Type tasks.
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dealership Service Valet
Prestige Toyota Service
08.2023 - Current
Cashier and Service
Dazzle Kosher Ice Cream
06.2021 - 09.2023
Spring Valley High Schools
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