Jeff Auger
Winthrop Harbor
Summary
General Manager / Executive Manager
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
34
34
years of professional experience
Work History
General Manager/ Executive Manager
Lynch Family of Dealerships
Kenosha
08.2016 - 02.2026
- Oversee day to day operations for two dealership locations, from hiring, overseeing fixed ops, advertising, mentoring, and building maintenance.
- Commercial/Fleet department experience
- Understanding of spread sheets, financials, multiple platforms of DMS and CRMs
- Contract negotiations with vendors as well as commercial contracts
- Used vehicle acquisitions
- Customer service and the bottom line are my strong points
Used Car Manager
Boucher Group
Racine
05.2013 - 06.2016
- Attend auctions for wholesale and purchasing vehicles
- Approve setup of vehicles
- Post vehicles on internet for sale
- Desk deals, read credit histories for proper vehicle selection
- Handle customer service issues
- Handle sale leads from phone, internet and onsite
- Use of Vin Solutions Software, V-Auto, ADP
- Gm Global System
Factory Sales Representative
HME FireTrucks
Wyoming
12.2012 - 03.2013
- Represent HME in Northern Illinois and all of Wisconsin
- Prepare bid documents, presentations, and new delivery training
- Report weekly to President on potential customers and current market
- Road Warrior 90%
- Home based office
- Salary plus commission
Regional Manager
PSS/First In
Phoenix
01.2011 - 08.2012
- Emergency Vehicle Upfitting / Equipment, Horton Ambulance, and Seagrave Apparatus
- In 1 year took sales from $2.5 million to $4.5 million under new ownership with relocating facilities in both Arizona and New Mexico in equipment sales, no vehicle sales.
- Handled work load for 80 bay service facility, both scheduling and parts ordering
- Over saw day to day operations for Arizona and New Mexico locations
- Prepared bid documents, negotiated contracts with vendors and customers
- Customer Fleet liaison
- Sales business to business
- Product ordering, inventory, and delivery
- Production scheduling and manpower control
- Profit/Loss reports
- Technical support to end user
- Product training to employees and end user
- Marketing, advertising, and trade shows
- Road Warrior 50%
- Maintained 2 retail locations in Arizona and New Mexico
- Quickbooks based computing, excel, word, internet, and website maintance
- Supervised employees, hiring, dismissal, reviews, discipline, and promoting
- Salary plus bonuses
Vice President
First In
Phoenix
05.2007 - 01.2011
- Emergency Vehicle Upfitting / Equipment, Pierce Apparatus, and Medtech Ambulance (Company sold to PSS / First In)
- Took sales from $250,000 to over $2.5 million in 3 years in equipment sales does not include vehicles
- Over saw day to day operations for Arizona and New Mexico locations
- Prepared bid documents, negotiated contracts with vendors and customers
- Sales business to business
- Customer Fleet liaison
- Product ordering, inventory, and delivery
- Production scheduling and manpower control
- Profit/Loss reports
- Technical support to end user
- Product training to employees and end user
- Marketing, advertising, and trade shows
- Road Warrior 50%
- Maintained 2 retail locations in Arizona and New Mexico
- Quickbooks based computing, excel, word, internet, and website maintance
- Supervised employees, hiring, dismissal, reviews, discipline, and promoting
- Salary plus commission
Heavy Equipment Operator
Construction 70
Phoenix
08.2005 - 05.2007
- Operate excavating equipment
- Union
Driver
Shred-It Inc
Phoenix
04.2005 - 12.2005
- Drive designated route throughout Phoenix, Mesa, Tempe, West Valley
- Destroy confidential documents for customers
Police Officer
Winthrop Harbor Police
Winthrop Harbor
03.1997 - 01.2005
- Canine Officer.
- Field Training Officer.
- Shift Supervisor
- First Responder
- Code Enforcement
- Commercial Truck Weight and Safety Inspector
- Assistant ESDA Coordinator
- Fleet Manager
- Law Enforcement Aviation Unit ( Helicopter )
- Quartermaster
Engineer
Winthrop Harbor Fire Department
Winthrop Harbor
01.2002 - 01.2004
- Operate Fire Apparatus
Tow Truck Driver
Kevins' Towing
Waukegan
01.1997 - 12.1997
- Operated Med- Heavy Duty Tow Truck.
Service Manager
Rogers Service
Zion
01.1995 - 01.1997
- Schedule appointments for mechanics in shop area.
- Prepare quotes and sale orders
- Place parts orders, inventory, and assist customers
- Operated Med- Heavy Duty Tow Truck
Sales Manager Chevrolet
Mauro Auto Mall
Kenosha
01.1994 - 01.1995
- Deal Closer, negotiated the final sale with customer
- Showroom Manager for 18 sales people
- Was manger of the month 4 times
- Had highest customer satisfaction rating
- Ordered vehicle inventory
- Maintained inventory for monthly audit
- Marketing, advertising, off site tent sales
- Trained new sales staff
- ADP computer system
- Commission only
Sales Manager
Mobile Music
Mount Prospect
01.1992 - 01.1994
- In charge of one of three retail stores
- Supervised 12 employees; performed the hiring and dismissal of employees
- Purchasing and sales
- Business to business sales
- Profit/loss reports
- Marketing, advertising, and offsite sales events
- Install 12 volt electronics
- Hourly plus percentage of profit
Education
High school or equivalent -
Zion Benton High School
Zion, ILSkills
- Cost control
- Supervising experience
- Coaching
- Strategic planning
- Mentoring
- Upselling
- Seminar
- Leadership
- Workshop facilitation
- E-learning
- Forecasting
- Job board recruitment
- Cash handling
- Role-playing
- Customer relationship building
- Staff scheduling
- Conference training method
- Team motivation
- Complaint handling
- Customer satisfaction surveys
- Self-directed learning
- Social media
- Cross-selling
- POS
- Customer service
- Food service inventory management
- Print advertising
- Internal hiring
- Performance management
- Conducting staff training sessions
- Managing food service teams
- Job shadowing
- Financial acumen
- Cash reconciliation
- Financial performance measurement
- Team management
- On-the-job training
- Formal training programs
- Recruitment agencies
- Outside sales
- Conflict resolution
- Budgeting
- Networking event recruitment
- Delegation
- Referrals
Willing To Relocate
Oshkosh, WI
Timeline
General Manager/ Executive Manager
Lynch Family of Dealerships
08.2016 - 02.2026
Used Car Manager
Boucher Group
05.2013 - 06.2016
Factory Sales Representative
HME FireTrucks
12.2012 - 03.2013
Regional Manager
PSS/First In
01.2011 - 08.2012
Vice President
First In
05.2007 - 01.2011
Heavy Equipment Operator
Construction 70
08.2005 - 05.2007
Driver
Shred-It Inc
04.2005 - 12.2005
Engineer
Winthrop Harbor Fire Department
01.2002 - 01.2004
Police Officer
Winthrop Harbor Police
03.1997 - 01.2005
Tow Truck Driver
Kevins' Towing
01.1997 - 12.1997
Service Manager
Rogers Service
01.1995 - 01.1997
Sales Manager Chevrolet
Mauro Auto Mall
01.1994 - 01.1995
Sales Manager
Mobile Music
01.1992 - 01.1994
High school or equivalent -
Zion Benton High School