Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeff Auguste

Jeff Auguste

Orlando,FL

Summary

Dynamic HVAC professional with extensive experience at ARS Rescue Rooter, excelling in installation and repair. Proven track record in optimizing system performance through expert diagnostics and preventive maintenance. Strong customer service skills enhance client satisfaction, while leadership abilities foster team development. Committed to safety and efficiency in all service operations.

Overview

8
8
years of professional experience

Work History

Service Technician

ARS Rescue Rooter
08.2024 - 02.2026
  • Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
  • Conducted routine maintenance checks to prevent system failures and enhance reliability.
  • Collaborated with team members to troubleshoot complex service issues effectively.
  • Utilized diagnostic tools and software to identify technical problems accurately.
  • Educated customers on system operations and preventive maintenance strategies.
  • Implemented process improvements that increased service efficiency and reduced downtime.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.

Lead Install Technician

Del Air Heating & Air Conditioning
Orlando Florida
12.2022 - 02.2024

Install heat pump and straight cool systems

  • Installed HVAC systems according to industry standards and company protocols.
  • Led a team of technicians, providing guidance and mentorship for skill development and career growth.

Service Technician

Cooltoday
Orlando, FL
01.2018 - 11.2022

Diagnostic systems and repair systems.

  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.

Education

High School Diploma - HVAC

Cruz Institute
Kissimmee, FL
06.2017

High School Diploma -

Main Street High School
Kissimmee, FL
06.2016

Skills

  • Installation and repair
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution
  • Repair techniques
  • Diagnostic testing
  • Professional and courteous
  • System installation
  • Analytical thinking
  • Equipment inspection
  • Diagnostics expertise
  • Operating test equipment
  • Electrical systems
  • HVAC systems
  • Troubleshooting
  • Safety procedures adherence
  • Diagnostics skill
  • Troubleshooting and diagnosis
  • Maintenance and repair

Languages

English
Full Professional

Timeline

Service Technician

ARS Rescue Rooter
08.2024 - 02.2026

Lead Install Technician

Del Air Heating & Air Conditioning
12.2022 - 02.2024

Service Technician

Cooltoday
01.2018 - 11.2022

High School Diploma - HVAC

Cruz Institute

High School Diploma -

Main Street High School