Jeff Auguste

• Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
• Conducted routine maintenance checks to prevent system failures and enhance reliability.
• Collaborated with team members to troubleshoot complex service issues effectively.
• Utilized diagnostic tools and software to identify technical problems accurately.
• Educated customers on system operations and preventive maintenance strategies.
• Implemented process improvements that increased service efficiency and reduced downtime.
• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.

Install heat pump and straight cool systems

• Installed HVAC systems according to industry standards and company protocols.
• Led a team of technicians, providing guidance and mentorship for skill development and career growth.

Diagnostic systems and repair systems.

• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.