Jeff Bailey
West Columbia,SC
Summary
Hands-on professional with strengths in logistics, customer service, field operations, and real estate coordination. Known for planning routes, supporting service assignments, training new staff, and handling documentation and transactions carefully to support smooth, reliable daily operations.
Overview
28
28
years of professional experience
Work History
Real Estate Agent
Southern Dreams Realty
Lexington, SC
09.2021 - Current
- Displayed residential properties, highlighting features and benefits to enhance buyer understanding.
- Coordinated real estate transactions from initiation to closing, ensuring a smooth process for clients.
- Guided Southern Dreams Realty clients through property searches and home tours.
- Listed residential properties using Southern Dreams Realty marketing standards and MLS tools.
- Negotiated purchase offers and contract terms for buyers and sellers.
Area Service Manager
American Access
Alamo, TN
06.2024 - 10.2026
- Directed service operations across multiple American Access locations, enhancing service delivery and customer satisfaction.
- Coordinated daily schedules, routes, and service assignments.
- Recruited, trained, coached and mentored new technicians to ensure they had the necessary skills to meet job requirements.
- Maintained accurate documentation for all service calls performed by technicians to ensure compliance and accountability.
- Managed daily operations, ensuring timely completion of processes to support overall service efficiency.
Service Technician
American Access
Alamo, TN
06.2023 - 06.2024
- Measured and designed layouts for aluminum mobility ramps, enhancing accessibility for disabled Veterans.
- Recorded service calls, repairs, and parts used to ensure accurate tracking and support effective maintenance.
- Managed service vehicle, tools, and inventory to support efficient field assignments.
Realtor
JPAR - Magnolia
Lexington, SC
11.2020 - 09.2021
- Facilitated major real estate transactions for buyers and sellers, ensuring successful outcomes.
- Analyzed market data to establish competitive pricing, informing client decisions.
- Coordinated home viewings for potential buyers, enhancing engagement with properties.
Courier
FedEx
West Columbia, SC
07.2004 - 11.2020
- Coordinated timely parcel deliveries, ensuring efficient route management.
- Developed comprehensive understanding of delivery routes, minimizing delays from traffic and construction.
- Inspected and fastened package loads to ensure safe transport.
Customer Service Associate
Lowes Home Improvement
High Point, North Carolina
02.2003 - 02.2004
- Provided outstanding service to new and long-standing customers by closely attending to concerns and developing tailored solutions.
- Delivered fast, friendly, knowledgeable service for routine questions and service complaints, enhancing customer satisfaction.
- Addressed inquiries and resolved customer issues, strengthening customer relationships.
- Followed policies and procedures to meet or exceed established performance requirements.
U.S. Marine/ Firefighter
MCAS New River
Jacksonville, NC
09.1998 - 09.2002
- Serviced and maintained fire apparatus to ensure operational readiness and conducted general maintenance of fire department property.
- Trained continuously to maintain required physical fitness for demanding work.
- Inspected hoses for damage and wear after each fire call. and breathing masks after fire calls to determine proper functionality.
Education
High School Diploma -
Southwest Guilford High School
High Point, NC06-1995
Skills
- Market analysis
- Real estate marketing
- Transaction management
- Contract negotiation
- Client relations
- Customer service excellence
- Customer orientation
- Attention to detail
- Decision making
- Creative problem solving
- Independent work
- Property maintenance
Personal Information
Driving License: Valid Driver's License
Timeline
Area Service Manager
American Access
06.2024 - 10.2026
Service Technician
American Access
06.2023 - 06.2024
Real Estate Agent
Southern Dreams Realty
09.2021 - Current
Realtor
JPAR - Magnolia
11.2020 - 09.2021
Courier
FedEx
07.2004 - 11.2020
Customer Service Associate
Lowes Home Improvement
02.2003 - 02.2004
U.S. Marine/ Firefighter
MCAS New River
09.1998 - 09.2002
High School Diploma -
Southwest Guilford High School