Jeff Baker
Roseville,CA
Summary
Dynamic professional with extensive experience in sales and customer service. Proven ability in lead generation and professional communication, consistently exceeding targets while fostering strong client relationships. Skilled in CRM software and adept at objection handling, ensuring customer satisfaction and loyalty.
Overview
2025
2025
years of professional experience
Work History
Telemarketing Sales Representative
Kensington Marketing Group
- Conducted outbound calls to potential customers to promote products and services.
- Assisted in managing customer inquiries and providing accurate information about offerings.
- Developed strong communication skills through active listening and responding to client needs.
- Utilized CRM software to track interactions and maintain updated customer records.
Restaurant Manager
Applebee's Flynn Group
03.2022 - 01.2025
- Oversaw daily restaurant operations to ensure high-quality service and customer satisfaction.
- Managed inventory levels, minimizing waste while maintaining optimal stock for menu items.
- Trained and mentored staff on best practices for food safety and customer engagement.
- Developed and implemented operational procedures to enhance efficiency and performance.
Sales Associate
Sierra Pacific Solar Heating & Air
01.2019 - 02.2022
- Assisted customers in selecting solar heating and air solutions tailored to their needs.
- Maintained up-to-date knowledge of product features and benefits for effective selling.
- Collaborated with team members to achieve sales goals and enhance customer satisfaction.
- Provided support during installations, ensuring adherence to safety protocols and quality standards.
Education
HVAC
NCE
05.2015
Skills
- Professional communication
- Outbound and inbound calls
- Product knowledge
- Customer relationship management
- Documentation
- Appointment scheduling
- Objection handling
- Cold calling
- Lead generation
Timeline
Restaurant Manager
Applebee's Flynn Group
03.2022 - 01.2025
Sales Associate
Sierra Pacific Solar Heating & Air
01.2019 - 02.2022
Telemarketing Sales Representative
Kensington Marketing Group
HVAC
NCE
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