Jeff Barnett
Streetsboro,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Commercial HVAC Service Tech
Comfort Systems USA
Oakwood Village, OH
04.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Commercial HVAC Service Tech.
Kings Mechanical
Wake Forest, NC
03.2014 - 11.2019
- Service, Troubleshoot, diagnose, repair, and performed preventative maintenance on commercial equipment.
- Diagnosed problems and determined solutions for various customer issues.
- Inspected equipment for proper operation and safety hazards prior to use.
Inside Sales / Project Management
Advanced Plastiform INC
Raleigh, NC
05.2009 - 10.2014
- Created sales presentations for potential customers.
- Utilized CRM software to manage customer contacts and interactions.
- Provided product demonstrations to prospective buyers.
- Generated weekly reports on sales performance metrics.
- Coordinated with design engineers to develop best way to develop our products from start to finish
- Track, drive, and control the development of new and existing products. communicate with customers, throughout this process, to ensure progress meets their specifications from start to finish.
HVAC Technician
Aireserv
Wake Forest, NC
01.2014 - 07.2014
- Serviced residential, and light commercial heating and cooling equipment.
- communicated with customers to schedule, and help customers clearly understand maintenance and repairs.
Education
HVAC/R - HVAC/R
Bohecker College
Ravenna, OH04-2007
Associate of Arts - Business Management
Jefferson Community College
Steubenville, OH04-1999
Skills
- MS Office
- Time Management
- Data Entry
- Customer Service
- Microsoft Word
- Customer Relations
- Leadership
- Troubleshooting
Timeline
Commercial HVAC Service Tech
Comfort Systems USA
04.2020 - Current
Commercial HVAC Service Tech.
Kings Mechanical
03.2014 - 11.2019
HVAC Technician
Aireserv
01.2014 - 07.2014
Inside Sales / Project Management
Advanced Plastiform INC
05.2009 - 10.2014
HVAC/R - HVAC/R
Bohecker College
Associate of Arts - Business Management
Jefferson Community College