Open To Work
Michelle Bascue
654 Wilson Ave ,OR
Work Preference
Summary
Dynamic Dental Receptionist with proven success at Backer Family Dental, enhancing patient flow and reducing wait times through effective appointment scheduling. Skilled in insurance verification and HIPAA compliance, I excel in multitasking and delivering exceptional customer service, ensuring accurate billing and fostering a welcoming environment for all patients.
Work History
Dental Receptionist
Backer Family Dental
- Greeted patients warmly, ensuring a positive first impression and fostering a welcoming environment.
- Managed appointment scheduling, optimizing patient flow and reducing wait times effectively.
- Processed patient records accurately, maintaining confidentiality and compliance with HIPAA regulations.
- Assisted in insurance verification, enhancing billing accuracy and streamlining claims processing.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
Education
Dental Assisting -
Lane Community College
Eugene, ORNo Degree -
Salish Kootenai College
Pablo, MTSkills
Phone and email etiquette
Dental terminology
Excellent multitasking capability
Appointment scheduling
Punctual and reliable
Insurance verification
Payment processing
Patient scheduling
HIPAA compliance
Timeline
Dental Receptionist
Backer Family Dental
Dental Assisting -
Lane Community College
No Degree -
Salish Kootenai College