Jeff Bowmer
Sharonville,Ohio
Summary
Results-oriented General Manager with expertise in operations management and team development at United Dairy Farmers. Implemented strategic initiatives to enhance customer loyalty and designed training programs to boost staff performance. Proficient in problem resolution and employee scheduling, ensuring a high-quality service environment that consistently achieves customer satisfaction targets.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
United Dairy Farmers
05.2019 - Current
- Enhanced workflow efficiency by directing daily operations across all departments.
- Boosted customer satisfaction through strategic initiatives and loyalty program enhancements.
- Aligned financial goals with operational strategies while overseeing budgeting processes.
- Elevated staff performance with the development of effective training programs.
- Monitored employee attendance to quickly address issues and prevent long-term habits.
- Guided team members to achieve high productivity and performance metrics.
Lead Cook Skill Trainer
Cracker Barrel Restaurant
01.2007 - 05.2019
- Enhanced kitchen efficiency during peak hours through streamlined food preparation processes.
- Trained new cooks to master cooking techniques and utilize kitchen equipment effectively.
- Mentored junior cooks, promoting skill development and fostering team cohesion.
- Maintained strict food safety standards, ensuring compliance with health regulations.
- Coordinated with front-of-house staff for timely dish preparation and optimal guest experience.
- Responded to customer concerns promptly, achieving high satisfaction ratings for food quality.
Education
High School Diploma -
Saint Augustine High School
Saint Augustine, FL05-1998
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff management
- Training and development
- Employee scheduling
- Customer retention
- Staff training/development
Accomplishments
Lead a crew of 15-18 people to outstanding store numbers beating out the best managers in the zone leading to the 2024 Manager Of The Year Award!
Certification
Ohio Department of Health Manager Certification in Food Protection
Timeline
General Manager
United Dairy Farmers
05.2019 - Current
Lead Cook Skill Trainer
Cracker Barrel Restaurant
01.2007 - 05.2019
High School Diploma -
Saint Augustine High School