Jeff Brown
Phoenix,AZ
Summary
At Step One Halfway House, I excelled as a Peer Support Specialist, leveraging expertise in Substance Abuse Counseling and exceptional relationship-building skills to foster client recovery and resilience significantly enhanced client success through innovative support strategies and advocacy, embodying leadership and confidentiality in every interaction. Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than five years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Peer Support Specialist
Step One Halfway House
08.2021 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Halfway House Manager
Step One Halfway House
07.2021 - Current
- Maintained detailed records of resident progress, ensuring accurate reporting to probation officers and other stakeholders.
- Conducted regular staff meetings to improve communication, address concerns, and foster a supportive work environment.
- Implemented conflict resolution strategies when necessary to maintain a safe living environment for all residents.
- Assisted in the recruitment and training of new staff members to maintain a high level of professionalism within the facility.
- Conducted property move-ins, move-outs and walk-through inspections.
- Used FileMaker to maintain resident database of personal information, repairs and lease agreements.
- Collected, recorded and deposited monthly rents from over fifty tenants.
- Managed, scheduled and determined workload for six-member property management team.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
High School Diploma -
Hickman Mills Highschool
Kansas City, MO05.1978
Skills
- Peer Support Ethics
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Self-Care Management
- Mental Health Advocacy
- Arranging transportation
- Leadership skills
- Relapse Prevention
- Appointment Scheduling
- Recovery planning
- Resource Navigation
- Conflict Resolution
- Mental Health Support
- Treatment Plans
- Crisis Management
- Data Confidentiality
- Needs Assessment
- File and Record Keeping
- Staff Training
- Case management proficiency
- Substance Abuse Counseling
- Patient Intake
- Individual Counseling
- Teamwork and Collaboration
- Organizational Skills
- Effective Communication
- Relationship Building
Certification
- Certified Peer Support Specialist April 14th 2023
- Peer and Family Justice (Forensic) Support August 26th 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
" Real Change Happens One Step at a Time"
Jeff Brown
Timeline
Peer Support Specialist
Step One Halfway House
08.2021 - Current
Halfway House Manager
Step One Halfway House
07.2021 - Current
- Certified Peer Support Specialist April 14th 2023
- Peer and Family Justice (Forensic) Support August 26th 2024
High School Diploma -
Hickman Mills Highschool
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