JEFF DEES
Peoria,US
Summary
Experienced server and bartender specializing in upscale service and cocktail preparation within high-volume environments. Demonstrated success in enhancing guest experiences through tailored beverage recommendations and precise service coordination. Dedicated to supporting elite hospitality teams to elevate guest satisfaction.
Overview
23
23
years of professional experience
Work History
Fine Dining Server
Castle Hot Springs Resort
Morristown, US
11.2025 - 09.2026
- Provided detailed menu guidance, answered guest queries, and recommended wine and beverage pairings to elevate dining experience.
- Delivered attentive, high-end table service, maintaining proper pacing and coursing throughout the meal.
- Monitored and maintained table presentation, cleanliness, and overall dining environment to ensure guest satisfaction.
Bartender
Zu Izakaya Sushi Bar
Paradise Valley, US
03.2024 - 07.2025
- Mixed and served signature cocktails and beverages for diverse clientele.
- Prepared alcoholic and non-alcoholic beverages for patrons, interacted with customers, and took orders for food and drinks to enhance overall dining experience.
- Assessed customer preferences and suggested beverages to increase customer satisfaction and encourage repeat visits.
- Maintained cleanliness and organization of bar area throughout shifts.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
Dispatcher
NDCP Dunkin Donuts
Phoenix, US
06.2023 - 01.2024
- Coordinated communication between transportation department and drivers, logistics, and scheduling services. Managed daily dispatch operations by receiving information, calls, or service requests and connecting relevant professionals to resolve issues.
- Managed delivery schedules across multiple locations in the Dunkin Donuts network. for multiple locations within the Dunkin Donuts network.
- Communicated with drivers to ensure timely pickups and deliveries of products.
- Monitored inventory levels and reported shortages to management promptly.
Insurance Sales Agent
Bankers Life Retirement and Insurance
Peoria, US
01.2023 - 05.2023
- Interviewed prospective clients to assess financial needs and discuss existing coverage. Educated clients about insurance coverage differences while providing high-level service through clear policy explanations, enhancing client understanding and satisfaction.
- Contacted potential clients to schedule appointments and evaluated sales leads from referrals, networking, marketing, cold-calling, and lead databases to expand client base.
- Followed up with customers to address changing needs and propose new offerings, maintaining a positive attitude and resolving issues effectively.
Driver and Fleet Manager
The Driver Provider
Phoenix, US
05.2022 - 08.2022
- Developed policies and created training program to onboard new employees. Initiated seasonal hiring campaign to meet staffing needs. While maintaining daily operations and providing fleet service
- Operated a range of vehicles to ensure safe and timely transportation of passengers and goods.
- Conducted regular cleaning and maintenance checks on vehicles to ensure cleanliness and optimal functioning.
- Followed all traffic laws and safety regulations during daily routes.
Class A Commercial Driver
McLane Sunwest
Goodyear, US
03.2013 - 03.2022
- Executed regional driving, routing, and delivery of goods to multiple store types, ensuring timely and accurate deliveries. Managed pallet-free deliveries using hand trucks, optimizing handling processes. all by hand truck and ramp. Engaged directly with customers, providing assistance with accounting, ordering, and credits to enhance customer satisfaction.
- Delivered products efficiently to various locations in compliance with safety regulations.
- Inspected vehicles daily to ensure safe and reliable operation before each trip.
- Maintained accurate logs of deliveries and vehicle maintenance for reporting purposes.
Class A Commercial Driver
Swire Coca Cola
Kingman, US
05.2010 - 02.2013
- Drove truck over established routes, ensuring timely deliveries and customer satisfaction
- Picked up and delivered items, recorded orders, collected payments, and arranged products for efficient service
- Gained experience in product delivery logistics, focusing on Service Bulk and C Store delivery efficiency
Bar Manager, Bartender
Valley Vista Property Owners Association
Kingman, US
04.2009 - 10.2009
- Mixed and served drinks to patrons directly and through wait staff, ordered products, managed inventory, and created employee schedules.
Class A Commercial Driver
Romer Beverage Company
Kingman, US
06.2008 - 03.2009
- Operated Class A commercial vehicles for timely deliveries across designated routes.
- Operated truck to transport goods along designated routes, ensuring timely delivery and adherence to safety regulations.
- Performed pre-trip inspections to ensure vehicle safety and compliance standards.
- Maintained accurate logs of driving hours, mileage, and fuel usage consistently.
- Collected items from various locations for delivery, recorded orders, collected payments, and arranged products for efficient distribution.
Fire Systems Sales and Service Engineer
All American Fire Systems Inc
Claremore, US
09.2004 - 06.2008
- Installed and serviced fire protection systems for diverse commercial clients.
- Conducted inspections and maintenance of fire alarm and suppression equipment.
- Provided technical support to customers regarding system functionality and compliance.
- Contacted potential clients to schedule appointments; evaluated and pursued sales leads from referrals, networking, and marketing; followed up with customers to identify evolving needs and propose tailored offerings while maintaining a professional demeanor.
- Threaded, measured, and cut pipe; designed fire systems for installation by pipe-fitters; assisted with inspections and other tasks to ensure compliance with safety standards.
Bar Manager, Bartender
Sports Fanatic Bar and Grill
Tulsa, US
04.2008 - 06.2008
- Managed servers and handled customer service while mixing and serving drinks to patrons directly and through wait staff.
Server, Bartender
Outback Steakhouse
Tulsa, US
05.2006 - 04.2008
- Crafted diverse alcoholic and non-alcoholic beverages tailored to patron preferences, Engaged with customers to enhance their dining experience and address needs, Took orders and efficiently served food and drinks, ensuring timely service. Engaged with bar customers to understand their preferences and needs.
- Prepared and served beverages according to company recipes and standards.
- Provided exceptional customer service in fast-paced fast-paced dining environment.
- Managed cash and credit transactions accurately during busy shifts.
In-Store Sales Representative
BDS Marketing
Tulsa, US
08.2006 - 03.2007
- Sold Canon and Sharp products to Best Buy customers, answered inquiries about merchandise, and educated Best Buy employees on effective sales techniques for these products.
- Provided detailed product knowledge to customers during demonstrations.
- Collaborated with team members to enhance customer service experiences.
- Assisted in maintaining store displays and inventory organization.
Class A Commercial Driver
Great Plains Coca-Cola
Tulsa, US
09.2004 - 08.2006
- Operated Class A commercial vehicles for timely product deliveries.
- Drove trucks and vehicles over established routes to ensure timely pickup and delivery of products; recorded orders and collected payments.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety.
- Maintained accurate logs of driving hours and vehicle maintenance records.
Cashier
Super Target
Tulsa, US
08.2003 - 08.2004
- Received and disbursed funds in various establishments; processed credit and debit card transactions, validated checks, and collected cash payments; operated electronic scanners and cash registers to ensure accurate and efficient transactions.
- Executed transactions at checkout stations to ensure customer satisfaction.
- Guided customers through product options and store layout to improve their shopping experience.
- Cleaned and organized checkout areas to promote a pleasant shopping environment.
Education
Associates Degree - Liberal Arts
Tulsa Community College And Mohave Community College
Tulsa, OK - Kingman, AZ05-2010
High School Diploma -
Verdigris High School
Tulsa, OK01-2003
Skills
- Inventory management
- Beverage pairing
- High-touch support
- Service Coordination: Experienced in route delivery, transportation scheduling, and direct communication between drivers and logistics teams
- Beverage Knowledge: Class A CDL background with hands-on experience in fleet oversight, policy implementation, and onboarding training
- Payment processing
- Wine Service
Timeline
Fine Dining Server
Castle Hot Springs Resort
11.2025 - 09.2026
Bartender
Zu Izakaya Sushi Bar
03.2024 - 07.2025
Dispatcher
NDCP Dunkin Donuts
06.2023 - 01.2024
Insurance Sales Agent
Bankers Life Retirement and Insurance
01.2023 - 05.2023
Driver and Fleet Manager
The Driver Provider
05.2022 - 08.2022
Class A Commercial Driver
McLane Sunwest
03.2013 - 03.2022
Class A Commercial Driver
Swire Coca Cola
05.2010 - 02.2013
Bar Manager, Bartender
Valley Vista Property Owners Association
04.2009 - 10.2009
Class A Commercial Driver
Romer Beverage Company
06.2008 - 03.2009
Bar Manager, Bartender
Sports Fanatic Bar and Grill
04.2008 - 06.2008
In-Store Sales Representative
BDS Marketing
08.2006 - 03.2007
Server, Bartender
Outback Steakhouse
05.2006 - 04.2008
Fire Systems Sales and Service Engineer
All American Fire Systems Inc
09.2004 - 06.2008
Class A Commercial Driver
Great Plains Coca-Cola
09.2004 - 08.2006
Cashier
Super Target
08.2003 - 08.2004
Associates Degree - Liberal Arts
Tulsa Community College And Mohave Community College
High School Diploma -
Verdigris High School