Jeff Garrett
Dora
Summary
Dynamic professional with a strong background in customer service and leadership. Proven track record in optimizing store performance and enhancing customer satisfaction through effective team management and strategic problem-solving.
Overview
17
17
years of professional experience
Work History
Merchandiser
Coca-Cola UNITED
Birmingham
04.2025 - Current
- Developed and implemented visual merchandising strategies for retail displays.
- Coordinated inventory management and stock replenishment across multiple store locations.
- Analyzed sales trends to optimize product placement and assortment strategies.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Locksmith Technician
Sure Lock and Key
Birmingham
04.2024 - 02.2025
- Drive to customer locations to diagnose and repair hardware issues
- Recommend appropriate fixes or replacements for hardware
- Make car keys and change customer ignitions
- Install new hardware and fix existing hardware as needed
- Provide excellent customer service and communication
- Maintain a high level of professionalism and attention to detail
Store Manager
Buy Lo Quality Foods
Birmingham
07.2021 - 02.2024
- Manage store operations on a daily basis, including inventory control and cash office responsibilities
- Lead team building efforts across all departments and front end employees
- Develop and implement schedules to meet store needs while adhering to specified payroll percentage
- Recruit, hire, and train new staff as needed
- Resolve personnel and customer issues promptly and professionally
- Implement strategies to improve overall store performance and customer satisfaction
Assistant Manager
Buy Lo Quality Foods
Birmingham
11.2008 - 07.2021
- Managed dairy and frozen food department, including ordering, inventory management, and employee supervision
- Filled in as department manager during manager's absence
- Oversaw produce department operations, including ordering, inventory management, and employee supervision
- Assisted store manager in ensuring store productivity and employee training
- Managed daily cash transactions, including ordering change and maintaining cash drawer accuracy
- Conducted new hire onboarding, ensuring proper completion of paperwork and compliance with state and federal regulations
Education
General -
Corner High School
Corner, AL05.2011
Skills
- Customer service
- Communication skills
- Computer literacy
- Time management
- Leadership
- Microsoft word
- Documentation review
- Visual merchandising
- Inventory management
- Product placement
- Retail operations
- Stock replenishment
- Customer relationship management
- Problem solving
Timeline
Merchandiser
Coca-Cola UNITED
04.2025 - Current
Locksmith Technician
Sure Lock and Key
04.2024 - 02.2025
Store Manager
Buy Lo Quality Foods
07.2021 - 02.2024
Assistant Manager
Buy Lo Quality Foods
11.2008 - 07.2021
General -
Corner High School
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