Summary
Overview
Work History
Education
Skills
Golf
Languages
Timeline
Generic
Jeff Glennie

Jeff Glennie

Mulliken,MI

Summary

Personable Inside Sales Manager with 17 years of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing team efficiency and product knowledge.

Overview

18
18
years of professional experience

Work History

Inside Sales/ Project Manager

Kendall Electric
12.2016 - 04.2021
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Updated accounts and maintained long-term relationships with clients.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Worked closely with other departments to promote products and marketing campaigns.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Coordinated activities and projects to plan sales department operations and meet timelines.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed accounts to retain existing relationships and grow share of business.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Updated accounts and maintained long-term relationships with clients

Inside Sales / Project Manager /Buyer

Service Electric Supply
08.2003 - 12.2016
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Updated accounts and maintained long-term relationships with clients.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Worked closely with other departments to promote products and marketing campaigns.

Education

No Degree - Business Economics / Advertising

Washtenaw Community College
Ann Arbor, MI
12.2003

High School Diploma -

Saline High School
Saline, MI
06.2001

Skills

  • Sales Target Setting
  • Customer Consultations
  • Budget Development
  • Maintaining Clean Work Areas
  • Sales Development
  • Customer Service and Assistance
  • Client Correspondence
  • Client Needs Assessment
  • Inside and Outside Sales
  • Competitor Research
  • Sales Staff Training
  • Product Promotion
  • Customer Order Management

Golf

I've been playing golf since I was 4 and it's been a passion of mine to keep playing the game of golf.

Languages

English
Native or Bilingual

Timeline

Inside Sales/ Project Manager

Kendall Electric
12.2016 - 04.2021

Inside Sales / Project Manager /Buyer

Service Electric Supply
08.2003 - 12.2016

No Degree - Business Economics / Advertising

Washtenaw Community College

High School Diploma -

Saline High School

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Jeff Glennie