Michaela Caldbeck

• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Managed up to 19 sales agents by coaching on effective sales techniques, creating successful talk tracks and strategies, monitoring performance and implementing systems and procedures to increase sales and revenue.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Successfully expanded team of 9 sales agent up to 19 over course of 8 months while continuing to over achieve monthly targets.
• Develop, monitor, and report on team and individual KPIs
• Build, analyze, and report on quantitative metrics, and make recommendations for improvement
• Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.

• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Trained, coached, and mentored new sales associates for maximum performance.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

• Coached and counseled sales personnel, assisting with individual selling efforts and helping new hires agents learn sales basics at the start of their new role.
• Evaluated performance against goals and implemented appropriate development plans.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Implemented systems and procedures to increase sales.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• top performer that exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Promoted to Training Bay Sales Manager to duplicate personal success among new sales agents.