Jeff Hager
Jacksonville,FL
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
Work History
Operations Manager
Liberty Landscape Supply
06.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Helped grow revenue from $1,947,606 to $4,185,228 in 3 years.
Head Golf Professional
Hammock Beach Resort
08.2017 - 06.2019
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
Education
Bachelor of Science - Business Administration
Columbia College
Columbia, MOSkills
- Business Planning
- Business Development
- Customer Service
- Logistics Oversight
- Process Improvement
- Inventory Management
- Staff Management
- Process Improvements
Timeline
Operations Manager
Liberty Landscape Supply
06.2019 - Current
Head Golf Professional
Hammock Beach Resort
08.2017 - 06.2019
Bachelor of Science - Business Administration
Columbia College
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