Jeff Jarvis
Wichita,KS
Summary
Highly experienced Manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sales & Store Manager
Ultra Modern Pool And Patio
2004.03 - 2023.06
- Engaged with customers to effectively build rapport and lasting relationships.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
Store Manager & District Manager
Midwest Tv & Appliance
1993.07 - 2004.03
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Education
Bachelor of Science - Strategic Leadership
Southwestern College
Winfield, KS05.2011
Associate of Arts - General Studies
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS05.1988
Skills
- POS Inventory System Operation
- Productivity Maximization
- Prospecting and Telemarketing
- Recruiting and Hiring
- Management
- Profit and Loss
- Sales Strategy Development
- Competitor Analysis
- Sales Coaching
- Team Meetings
- Operational Efficiency
Certification
- CPSP - Certified Professional Sales Person - Hot Springs, Endless Pools, Watkins Management and BioGuard Leadership Summit (multiple years)
Timeline
Sales & Store Manager
Ultra Modern Pool And Patio
2004.03 - 2023.06
Store Manager & District Manager
Midwest Tv & Appliance
1993.07 - 2004.03
Bachelor of Science - Strategic Leadership
Southwestern College
Associate of Arts - General Studies
Cowley County Community College And Area Vocational-Technical School
- CPSP - Certified Professional Sales Person - Hot Springs, Endless Pools, Watkins Management and BioGuard Leadership Summit (multiple years)
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