Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
18
18
years of professional experience
Work History
Dispatch Manager
Washoe County School District, Transportation Department
11.2015 - 05.2016
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Improved dispatch efficiency by implementing new scheduling and routing strategies.
Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
Bus Driver
Washoe County School District Transportation Department
07.2014 - 11.2015
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Correctional Officer
California Department of Corrections
11.2000 - 10.2012
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Event Manager
Wente Vinyards
06.1998 - 09.2000
Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
Recruited trained, and managed staff to assist with event operations and logistics.
Implemented innovative event themes and designs to create memorable experiences for attendees.
Streamlined event planning processes by implementing efficient project management strategies.
Education
Bachelor of Science -
University of Nevada, Reno
Reno, NV
05-1997
Skills
Strategic decision-making
Quality control
Data entry
Personnel monitoring
Problem-solving skills
Project coordination
Timeline
Dispatch Manager
Washoe County School District, Transportation Department
11.2015 - 05.2016
Bus Driver
Washoe County School District Transportation Department
K-8th Lead Grade Counselor at North Star Online School (Washoe County School District)K-8th Lead Grade Counselor at North Star Online School (Washoe County School District)