Jeff Krebs
Burlington,Vermont
Summary
UX Designer and Researcher with years of experience designing responsive and mobile applications from conception to go live. Experienced in incorporating design systems, user research, analytics, prototyping, and user interviews in the design process.
Overview
9
9
years of professional experience
Work History
Product Designer
UpMetrics
04.2022 - 06.2023
- Redesigned the product navigation, look & feel, and workflow based on a new paradigm to measure social impact
- Designed s new dashboard interface to have modern look, provide better visibility to KPIs, easier access to dashboard files, and improve readability of charts
- Conducted user interviews and prototype walk-throughs
- Collected feedback and incorporated findings into new designs and features
- Designed a permissions administration modules that allows admins to set user access to specific dashboards, data, and stories
- Incorporated a new design system and built custom components
- Went from part-time contract to full hire
IDesigner
EBlock
01.2022 - 07.2022
- Designed mobile learning app that incorporated a leaderboard and scores to incentivize learning
UI & UX Designer
Meraki, Inc.
04.2021 - 12.2021
- Designed a complex college selection application to work seamlessly across mobile, tablet, and desktop devices
- Generated all concepts for design, workflows, and information architecture
- Redesigned a lactation space mobile app for a client to improve usability, information architecture, and expandability for new features
- Developed multiple personas for college selection application
- Created high-fidelity wireframes for development by engineers
- Developed a style guide and UI design system for rapid prototyping
UI & UX Designer
FEMG
09.2019 - 07.2021
- Designed UIs for complex, big data applications based on initial client vision, specifications, goals, and user needs
- Created high-fidelity wireframes for both desktop and mobile applications
- Developed animated prototypes to show flow
- Conducted heuristic reviews on existing applications and provided feedback to improve usability
- Designed user and admin portals to manage teams, images, and reports.
Technologist
SEI, Inc
09.2018 - 04.2019
- Designed gaming interface to improve learner engagement, webs site development, heuristic and usability reviews, recoded Chrome extension to work across LMSes
Senior UX Researcher
Allscripts
09.2018 - 04.2019
- Created usability test plans, scenarios, and scripts for usability testing
- Developed a usability performance metrics framework to create benchmarks and analyze new design enhancements
- Performed usability testing on new UI designs and functionality
- Generated a report that identified areas in need of improvement and provided recommendations
- Used research data to inform and prioritize UI design decisions
Learning Lead
Dealer.com
05.2014 - 09.2018
- Designed user interface templates for all interactive tutorials
- Designed the new proprietary LMS interface
- Coded and designed an interactive video gallery with HTML, CSS, and JavaScript
- Designed and developed the Product Readiness website
- Customized the site using HTML, CSS, and PHP
- Conducted internal and external user research on training needs
- Ran A/B testing with Google Analytics to better understand how in app tutorial placement affected support calls
Education
Master of Science User - User Experience Design
Kent State University
Kent, Ohio08.2018
Master of Science - Natural Resources
University of Vermont
Burlington, VT09.2014
Bachelor of Science - Biology & Education
Michael’s College
Colchester, VT05.1995
Skills
- User Experience Design
- User Interface Design
- Wireframes
- Mockups and Prototypes
- User Research
- Responsive Design
- Human-centered Design
- Mobile Applications
- Design Systems
- UX/UI Design
- A/B Testing
- Figma/Sketch
- Adobe Creative Cloud
- HTML5/CSS/JavaScript
Accomplishments
- 2016 Dealers' Choice Award
- 2015 Dealers' Choice Award
Timeline
Product Designer
UpMetrics
04.2022 - 06.2023
IDesigner
EBlock
01.2022 - 07.2022
UI & UX Designer
Meraki, Inc.
04.2021 - 12.2021
UI & UX Designer
FEMG
09.2019 - 07.2021
Technologist
SEI, Inc
09.2018 - 04.2019
Senior UX Researcher
Allscripts
09.2018 - 04.2019
Learning Lead
Dealer.com
05.2014 - 09.2018
Master of Science User - User Experience Design
Kent State University
Master of Science - Natural Resources
University of Vermont
Bachelor of Science - Biology & Education
Michael’s College
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