Jeff Mathes
Columbus,OH
Summary
Dynamic Owner/Operator with a proven track record at Due Amici, excelling in operations management and customer engagement. Expert in optimizing inventory management and enhancing operational efficiency, resulting in improved profitability. Adept at training and leading teams, fostering a culture of excellence and collaboration to drive business success.
Overview
31
31
years of professional experience
Work History
Owner/Operator
Due Amici
Columbus, OH
12.2005 - Current
- Developed and implemented operational strategies to enhance service efficiency and customer satisfaction.
- Managed daily operations, ensuring compliance with health and safety regulations.
- Trained and motivated employees to perform daily business functions.
- Oversaw inventory management, optimizing supply chain processes for cost-effectiveness.
- Analyzed sales data to identify trends, driving menu adjustments based on customer preferences.
- Led marketing initiatives to increase brand visibility and attract new clientele through social media campaigns.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Implemented effective financial management practices, improving cash flow and profitability.
Owner/Operator
Modular Design Technology
Columbus, OH
01.1995 - 12.2025
- Developed and implemented effective operational strategies to enhance business efficiency.
- Managed financial planning, budgeting, and forecasting to ensure sustainable growth.
- Cultivated strong relationships with suppliers and clients to drive customer loyalty.
- Oversaw daily operations, ensuring compliance with industry regulations and standards.
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Education
Bachelor of Arts - Communications
The Ohio State University
Columbus, Ohio, OHSkills
- Operations management
- Business planning
- Operational efficiency
- Staff management and hiring
- Inventory management
- Labor cost controls
- Menu development
- Customer engagement
- Schedule management
Timeline
Owner/Operator
Due Amici
12.2005 - Current
Owner/Operator
Modular Design Technology
01.1995 - 12.2025
Bachelor of Arts - Communications
The Ohio State University