Jeff Mwathi
Al Wakrah
Summary
A highly motivated and adaptable individual with a proven track record in customer service,hospitality,strong communication skills in English and Swahili,with a commitment to continuous learning and professional development.Currently working as a cashier or rather Guest Expert at KFC Villagio in Qatar,with experience ranging from kitchen helper to guest expert,and a background in supervising cleaning operations
Overview
5
5
years of professional experience
Work History
Guest Service Expert
KFC Restaurant
10.2022 - Current
Kitchen Helper
KFC Restaurant
02.2021 - 09.2022
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Restaurant Waiter
Sugar Bowl Resort
07.2020 - 12.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
KANGEMI HIGH SCHOOL
WESTLANDS,NAIROBI04-2020
Skills
- Multitasking proficiency
- Strong empathy
- Exceptional communication
- Cash handling expertise
- Basic knowledge of food safety and hygine
- Fluent in English and Swahili
- Adaptable and willing to learn
Additional Information
- Actively learning Arabic and Spanish.
- Passionate about linguistic and cultural exchange.
Timeline
Guest Service Expert
KFC Restaurant
10.2022 - Current
Kitchen Helper
KFC Restaurant
02.2021 - 09.2022
Restaurant Waiter
Sugar Bowl Resort
07.2020 - 12.2020
High School Diploma -
KANGEMI HIGH SCHOOL
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